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Job Purpose:
The purpose of this role is to ensure the integrity of all passengers, staff and their belongings are safe for carriage onto an aircraft. Customer service skills are very important for this role. In addition, and in line with security agent accountability, other aviation security related duties will be covered. Full training provided.
Accountabilities:
1. Physical search of passengers, staff and their belongings.
2. Perform a range of security-based tasks including body searches, baggage searches, access control, aircraft guarding and document checking.
3. Control of access: Check and validate any documentation that confirms an individual's eligibility to travel i.e. Boarding Card, Ticket.
4. Control the flow of passengers and staff onto a search lane so that the process and integrity of the search teams is not compromised.
5. Operate any equipment provided that is used to enhance the security standard or defined within the scope of the contract.
6. Complete documentation as required to record confiscated items, items to aircraft and any other documentation as required by the contract client to carry out passenger screening duties.
Working Environment:
Shift roster agreed dependent upon requirements, including day, night, weekend and bank-holiday working where necessary. Working in an inside and outside environment (Aircraft Hangar) working in all weather conditions.
Knowledge, Experience & Skills:
1. Good communication skills, both verbally and written.
2. Customer focused with excellent interpersonal skills.
3. 5 Year UK checkable work history.
4. SIA Licence.
5. Successful clearance of a CTC.
6. Experience of delivering excellent customer service.
7. Flexibility according to operational needs.
Benefits:
Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle. We have a virtual GP on hand for you and members of your household. Financial wellbeing assistance is available through our Salary Finance scheme. We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. Life cover is the greater of your equivalent annual salary or a minimum of £10,000. We award our employees with Mitie Stars as recognition for their hard work. Progressing your career is a top priority for us. We offer a diverse variety of training and development avenues to suit you.
Inclusivity:
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition and need us to make any reasonable adjustments during the recruitment process, please let us know.
Since 1987, Mitie’s 68,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company.
Join our Mitie Team. Together our diversity makes us stronger.
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