OVERALL SUMMARY At Close Brothers we look to recruit individuals from all different backgrounds and encourage you to apply even if you don’t tick every box. We celebrate diversity, promote inclusivity and are open to discuss flexible work options to help you balance your work and home life. Join Close Brothers Compliance Team where you will be providing advice and challenge to the Close Brothers Retail Division’s lending businesses and the Close Brothers Savings business. The role works closely with divisional executive and management stakeholders to enable management of regulatory and compliance risks in line with agreed risk appetite and is supportive of business strategy whilst enabling delivery of good customer outcomes. This role is responsible for ensuring business stakeholders are appropriately informed of regulatory considerations to inform sound decision making. This Retail Head of Compliance leads a team which provides technical advice on consumer credit, retail deposit-taking and other relevant regulatory requirements. The role holder has a key voice at business-level management and risk committees, and influences business-level decision-making through provision of clear, commercial and practical advice. This enables the businesses to sustain compliant business as usual operating processes and to timely adapt to regulatory developments in a sustainable manner. The Retail Head of Compliance provides leadership direction and oversight whilst creating an inclusive working environment for the Compliance Advisory teams in Motor Finance, Premium Finance and Savings businesses. The role holder is a critical conduit to ensure business stakeholders have clear, relevant, and actionable understanding of their compliance obligations. RESPONSIBILITIES Compliance Advisory Oversee and provide advice, guidance and support on regulatory requirements as required. Expert knowledge and experience with the UK’s Consumer Credit Act and the FCA’s CONC and DISP requirements for regulated lending are necessary in this role. Knowledge and experience with the FCA’s BCOBS requirements, and a strong understanding of FSCS obligations are necessary in this role. A working knowledge of EMIR, MiFIR, SFTR, CSDR and securitisation reporting obligations is desirable for interaction with the corporate Treasury team and loan securitisations. Maintain in-depth understanding of regulatory developments, existing requirements and industry best practice. People Recruit, develop and retain a high performing team ensuring that the team demonstrates the highest professional and ethical standards and operates within appropriate governance frameworks. Coach, mentor, and develop staff, including overseeing new employee onboarding and providing career development planning and opportunities. Hold regular meetings with direct reports ensuring feedback and coaching is provided on a timely basis. Developing Our People: as a line manager, you will be responsible for inspiring and motivating your team, as well as developing performance through coaching. You will encourage your team to take responsibility for their own personal development and provide support through regular feedback. WE WOULD LOVE TO HEAR FROM YOU IFYOU HAVE: In depth understanding of the UK’s financial services regulatory environment, specifically non-financial risks (e.g. conduct, compliance and operational risk) Extensive Compliance experience in an FCA-regulated financial services firm, and/or in provision of consultancy services to such firms. Experience managing compliance related matters for consumer credit regulation in the UK financial services sector. Sound judgment, integrity, professional ethics and an ability to act independently. Proven technical competence in compliance including in-depth knowledge of the relevant regulatory bodies and their requirements. Experience of effecting organisational change and sustaining high performing teams. Ability to influence and persuade senior stakeholders. Strong understanding of risk management principles, especially in relation to regulatory and customer focused risks. Experience in the management of conduct and regulatory risks, including the design and implementation of frameworks. Proven experience interpreting and applying regulatory rules to practical scenarios and helping to devise compliant, commercially acceptable solutions. Positive leadership qualities and style that empowers and motivates high performing teams. Excellent written and oral presentation skills with an inspirational and collaborative style. IT IS NOT ESSENTIAL BUT IT WOULD BE GREAT IF YOU HAVE: Relevant professional qualification (e.g., CISI Global Financial Compliance qualification; IRM Certificate in Financial Services Risk Management) We are an inclusive organisation and committed to ensuring our recruitment process is as accessible as possible to everyone. We will make adjustments for people who have a disability or long-term condition. If you need the job description or application form in an alternative format or would like to discuss the recruitment process with us, please email us at or request a call back. ABOUT US For roles offering hybrid working: At Close Brothers we support employees to balance their work life priorities and in this role you will be able to enjoy a mixture of hybrid working. Close Brothers is a leading UK merchant banking group providing lending, deposit taking, wealth management services and securities trading. At Close Brothers we provide financial support and advice to small businesses and individuals in the UK. Our purpose is to help the people and businesses of Britain thrive over the long term. To find out more about Close Brothers, please visit our careers page: https://www.closebrothers.com/careers To find out more about life at Close Brothers:https://www.closebrothers.com/life-close-brothers374017299-899295541 To find out more about our benefits:https://www.closebrothers.com/employee-benefits To find out more about our commitment to creating an inclusive environment:Our Responsibility - Diversity and inclusion ¦ Close Brothers Group LI-KB1 LI-HYBRID