North West Ambulance Service NHS Trust is an Equal Opportunities Employer. We are committed to providing services which embrace diversity and which promote equality of opportunity. We offer a guaranteed interview scheme for disabled applicants who meet our minimum selection criteria at each stage of the selection process. We will not tolerate discrimination on any of the following: gender, marital status, sexual orientation, race, colour, nationality, religion, age, disability, working pattern, caring responsibilities trade union activity or political beliefs-or any other grounds.
The Trust is currently under-represented in terms of staff from black and minority ethnic backgrounds. We encourage applications from all backgrounds to improve the diversity of our workforce and to better reflect the communities we serve to provide the right care, at the right time, in the right place; every time.
The Trust reserves the right to close this vacancy early if a large number of applications are received.
Due to the volume of applications received for our advertisements, we will only contact those candidates shortlisted for interview via email; we aim to do this within 4 weeks of the closing date. If you do not receive the email, it will be that you have not been shortlisted on this occasion. When applying for this position, it is essential that you read the job description and person specification fully. Please use the supporting information space to demonstrate your ability to undertake this role, drawing on your skills, knowledge and experience.
We also offer a range of excellent benefits including a pension scheme, up to 33 days Annual leave (exclusive of bank holidays), training and development opportunities, access to NHS discounts, Car Lease Scheme, Cycle to Work Scheme, NHS Mortgages and Childcare Vouchers.
Job overview
The Trust is looking to recruit staff who are committed and flexible to work as Ambulance Care Assistants for the Patient Transport Service, providing high quality care and support to patients being transported for non-emergency appointments.
The successful candidates will be responsible for safely transporting patients to and from treatment centres, ensuring that they are supported and cared for appropriately during their journey and that any patients feeling unwell are provided with appropriate assistance.
You will hold a valid EU driving licence with no more than 3 endorsement points (in exceptional circumstances a maximum of 6 points may be considered).
The vacancies for this recruitment are in Cumbria, Lancashire, Greater Manchester and Merseyside.
Main duties of the job
As a Patient Transport Care Assistant, you will provide the effective transport of patients, providing appropriate and necessary assistance for patients to access vehicles. This may include supporting unsteady patients or the manoeuvring of wheelchairs around hazards or in constricted environments.
In all cases you must be able to support patients with empathy, care, and dignity, ensuring that their journey is safe and comfortable and that any required support and care is offered. You will need to select and apply appropriate skills and equipment safely and within appropriate level of training, competency, and scope of practice.
Detailed job description and main responsibilities
Before submitting your application for the role of Ambulance Care Assistant please ensure you have read through the attached job description and person specification.
Shifts are currently 8 or 10 hours in duration with a 30-minute meal break; these are worked over 4 or 5 days (based on a full-time position). The PTS service provides transport for patients 7 days per week, including Bank holidays and weekends. Our hours of operation are currently 06:00 – 01:00 with a range of shifts to cover these hours.
Driving assessments will be offered to candidates successful at application and slots will be available Monday to Friday. Interview dates will be confirmed once the driving assessments have been completed. Should you be successful for this role, you will be required to complete pre-employment checks ahead of a post-recruitment training course for 3 weeks.
Interviews will be held on Saturday 1 February and Sunday 2 February 2025 in our area office in Bolton.
We are running courses throughout 2025 with the first 2 courses starting on 14 April 2025 and 21 April 2025; dates, and training venues will be confirmed at the offer stage.
Person specification
Skills / Attributes
Essential criteria
1. Good interpersonal skills
2. Able to work as part of a team and on own initiative
3. Good written skills and communication skills (must be able to complete journey documentation clearly and accurately)
4. Able to relate to people from different backgrounds and cultures
Qualifications / Attainments
Essential criteria
1. Educated to a minimum of level 1 literacy and numeracy standards or relevant experience in a similar role
2. Willing to undertake further training as and when required
3. Hold a valid UK Driving Licence (No more than 3 endorsement points. In exceptional circumstances a maximum of 6 points may be considered)
Desirable criteria
1. Educated to GCSE standard or above or equivalent vocational qualification
Knowledge / Experience
Essential criteria
1. Effective social skills gained from dealing with the public
Desirable criteria
1. Experience of knowledge of caring for people or volunteer work
2. St. John, Red Cross or other 1st Aid experience
Health
Essential criteria
1. Ability to undertake the full duties of the job role
Any offer of employment may be withdrawn if you knowingly withhold information, provide false or misleading information.
Should you be successful at interview stage successful candidates will receive a conditional offer of employment, this will be subject to the NHS Employment Checks Standards.
Right to work - You will be required to provide a valid right to work in the UK document. North West Ambulance Service NHS Trust are currently able to provide sponsorship for roles that identified under the Health and Care visa.
Reference checks - This will cover a minimum of a three year period and will include a request for the number of days and occasions of sickness absence covering a minimum two year period. In line with equality legislation, the earliest point at which we will ask health related questions is when an offer of employment has been made.
DBS Checks - If the post is subject to DBS disclosure, a charge will be made for this disclosure.
Occupational Health - You will require satisfactory medical clearance.
Whilst not a condition of employment, all staff are encouraged to be vaccinated against COVID-19 as this remains the best line of defence against COVID-19.
If you do not have regular access to your email please contact a member of the HR Hub Team on 03451122018.
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
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