This is a hugely exciting opportunity for an individual that is customer-orientated and wants to make an impact on the customer journey and commercial performance of this property business as an Account Manager (Property).
This is a great role for a sparky, outgoing property professional (sales negotiator, Lettings Negotiator or Property Manager) looking for a bit of a “different” role working Monday to Friday.
Company Profile - Account Manager (Property):
Our client is an established, market-leading, residential property acquisition business located in South London. Currently in a pivotal growth phase, they are looking for ambitious, career-oriented professionals to join their experienced team. They are backed by a well-known investment firm, offering a dynamic, fast-paced, highly rewarding environment with a stable and solid base.
Duties & Responsibilities - Account Manager (Property):
1. First point of contact for all enquiries from clients & potential customers and the ongoing key contact.
2. Advise clients (B2B & B2C) on products and qualify the property for underwriting, assisting in closing the transaction.
3. Run your own portfolio of accounts that you build, nurture and retain over the phone and in person.
4. Proactively identify opportunities for increasing lead generation.
5. Share client/customer insight across the business.
6. Support the customer through their journey collaborating across internal teams to deliver a positive experience.
7. Harness internal relationships to better address clients' needs and maximize profits.
8. Maintain a deep knowledge of company products & services.
9. Use Salesforce to access data and help your internal and external conversations and goals.
Person Profile - Account Manager (Property):
1. Customer-centric and commercial in equal measure.
2. Excellent communication skills and enjoys collaborative working.
3. Strong conflict resolution and problem-solving skills.
4. A background in residential property, sales, valuations, and other customer-centric positions is ideal.
5. Ideally, relationship and client management experience in a B2B setting.
6. Naturally curious, intelligent, and empathic.
7. Ability to multi-task and quickly adjust to priorities.
8. Self-starter, proactive, creative thinker & solutions oriented.
9. Calm under pressure/scrutiny and experience working to challenging targets/deadlines.
Why apply?
1. Salary: £30-36,000 (OTE up to £42k).
2. Hybrid working 3 days in office / 2 days from home.
3. Discretionary bonus scheme up to 15% pa (details can be provided).
4. Company pension.
5. Other company benefits.
If you have working experience as an estate agent, sales negotiator, valuer, sales manager, property manager, or other residential property role with both a commercial and customer focus, please contact our team for further information on this role as an Account Manager (Property).
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