Headquartered in Barcelona and founded in 1964, Pronovias Group is the first global bridal group shaping the future of our industry for every bride.
Our team, with around 1,000 employees, is united by a shared passion and motivation to make each woman truly happy.
We are a group of pioneering bridal brands, each known for the creativity of our innovation: Pronovias, Vera Wang Bride, St Patrick, White One, Nicole and Ladybird.
The Group’s bridal and eveningwear dresses are sold in more than 105 countries through a network of 100 stores and more than 4,000 points of sale.
You are invited to experience for yourself the magic of bridal!
Pronovias Group has been dressing dreams for more than 50 years through our four brands: Pronovias, Saint Patrick, White One, Nicole and Ladybird.
We are currently hiring an Assistant Store Manager for our store in London, who will coordinate and lead the store team and related activities in accordance with the guidelines of the Store Manager, ensuring compliance with assigned sales targets, customer satisfaction, and the image of Pronovias.
Main responsibilities:
* Foster team motivation.
* Distribute and share the set objectives with the store team, monitoring them closely.
* Manage the store team timetable as well as their absences and corresponding reporting.
* Coordinate and ensure that different projects and development plans for the store team are applied.
* Foster team growth to guarantee profitability, acquiring a global business vision.
* Monitor the results of the store inventories.
* Organize, coordinate, and monitor the store sales team to guarantee excellent customer service.
* Organize, coordinate, and monitor the atelier team to guarantee that the product is adjusted according to quality and established time, ensuring client satisfaction.
* Organize and supervise the after-sales period (fitting, delivering, ironing, and refit) of each dress, ensuring client satisfaction in the planned fittings.
* Collaborate with sales consultants in providing advice to customers and assist them in making decisions.
* Provide updated information about the status of the store to the Store Manager to facilitate appropriate decision-making.
* Manage daily appointments planning, fittings, and tasks to ensure correct organization according to human and material resources, assuring client satisfaction.
* Control available stock to minimize it and increase or adjust orders according to customer requests. Inform store staff about possible adjustments in products, prices, IT, etc., to develop their activities satisfactorily.
* Ensure a global store image, according to company internal policy, acting as a PRONOVIAS ambassador.
Requirements
* Good academic background in business and/or fashion design.
* At least 5-7 years as Assistant Store Manager in bridal or ready-to-wear luxury brands and experience managing large teams.
* Experienced in managing a P&L, working with KPIs, and a good level of proficiency in Excel (analytics, reporting, action plan development, etc.).
* Fluency in English is mandatory; knowledge of Spanish is a plus.
If you feel this description fits you and are excited about becoming part of the Pronovias team, we will be delighted to meet you!
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