Senior IT Helpdesk Engineer
Location: Blackburn, Lancashire
Salary: £40,000 - £50,000 per annum
Are you a highly skilled 3rd Line IT Engineer looking for an exciting new challenge? Do you thrive in fast-paced environments and love solving complex technical issues? If so, we want you on our team!
Why Join Us?
?? Competitive Salary - Earn up to £50,000, reflecting your experience and expertise.
?? Career Progression - Advance your career with professional development opportunities.
?? Supportive Team - Work in a collaborative, inclusive, and innovative environment.
?? Comprehensive Benefits - Including pension contributions, health perks, and more.
Your Role:
As a Senior IT Helpdesk Engineer, you'll be a key player in ensuring our IT operations run smoothly, supporting both internal teams and external clients. Your responsibilities will include:
? 3rd Line IT Support - Act as the escalation point for the 1st and 2nd Line teams.
? Infrastructure Management - Design, implement, and maintain servers, storage, networking, and vitalisation technologies.
? System Performance & Troubleshooting - Proactively monitor and resolve system issues to ensure optimal performance.
? Security & Compliance - Implement security best practices and ensure industry compliance.
? T...