Barchester Healthcare is recruiting a Home Admissions Advisor to join their fantastic care home team in Guildford. This is an opportunity to work alongside an exceptional management team and contribute to the success of a first-class care home. Barchester is an industry-leading care provider with a clear focus on providing exceptional quality care to their residents.
Main duties of the job
As the Home Admissions Advisor, you will be responsible for all sales activity for the care home. This includes talking to potential new residents over the phone, providing informative and welcoming tours of the home, engaging with residents and relatives to understand their experience and requirements, responding to sales enquiries, and actively generating leads and identifying local marketing opportunities. You will also be expected to maintain a contacts database.
Job Responsibilities
1. Represent Barchester and our state-of-the-art home in a friendly and professional manner.
2. Responsible for all sales activity for the home.
3. Talk to potential new residents over the phone and provide informative and welcoming tours of the home.
4. Engage with residents and relatives to understand their experience and requirements.
5. Respond to sales enquiries.
6. Actively generate leads and identify local marketing opportunities.
7. Maintain a contacts database.
Qualifications
* Track record in sales and marketing, preferably in a care home setting.
* Excellent communication skills.
* Ability to present to individuals and groups.
* Experience building relationships within a local community.
* Full UK driving licence.
Rewards Package
Competitive salary, alongside a commission structure. Access to a range of retail and leisure discounts. Opportunity to develop within a hugely supportive team.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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