Description
No day will be the same - here are some of the highlights
Are you passionate about HR and ready to make an impact? We’re looking for a dynamic HR Support Specialist to join our People & Culture team, where you’ll play a key role in supporting our Supply and Services businesses across HR, Rewards, and Benefits. This is an exciting opportunity to actively support colleagues at every stage of their employee journey—from onboarding, employee relations to engagement. As part of your role, there may be a requirement for you to travel to various sites across different locations.
Accountabilities:
As an HR Support Specialist, you'll be at the heart of our employee experience, ensuring that every interaction is positive and productive. Your key responsibilities will include:
* Deliver exceptional HR service: Be the go-to person for HR support, providing prompt and proactive assistance to colleagues on a wide range of topics, from general HR queries to employee relations support.
* Manage HR and benefits queries: Serve as the first point of contact for all HR and benefits-related questions, offering helpful and accurate guidance.
* Oversee HR & benefits administration: Handle all HR and benefits-related tasks throughout the employee lifecycle, from onboarding new hires to managing transitions and departures.
* Keep policies and processes up-to-date: Ensure our HR policies, procedures, and systems are current and effectively implemented across the organization.
* Coordinate employee events & engagement activities: Take charge of planning and managing internal events, such as company celebrations, team-building activities, and employee engagement initiatives.
* Collaborate with employee champions: Work closely with our employee advocates, supporting group-led initiatives and driving positive cultural outcomes.
* Manage our people system: Act as the 'super user' for our people management system (Sage), ensuring data accuracy and maximizing system capabilities.
* Support HR projects: Contribute to various HR projects, providing administrative support and helping the team meet its objectives.
* Maintain accurate HR records: Ensure all HR documentation and records are kept up-to-date and organised.
* Champion Good Energy’s culture: Embody and promote the values and behaviours that align with our company culture, setting an example for others.
* Promote people & benefits opportunities: Use internal communication channels, like our intranet, to keep employees informed about HR-related updates, events, and benefits.
What you'll need to succeed
We’re looking for a highly organized, detail-oriented professional with active experience within an HR function, including, providing relevant advice, supporting ER situation, alongside being proficient in administrative activity.
With HR experience and knowledge, you’ll understand the value of efficient processes and clear communication. You’ll excel at managing multiple tasks, prioritizing a busy workload, and meeting deadlines with ease.
As a confident communicator, you’ll build strong relationships across all levels, thrive in fast-paced environments, and adapt quickly to changing demands. Proactive and driven, you’re always one step ahead, focused on delivering high-quality work.
Your integrity and professionalism ensure confidential information is handled with care. Whether working independently or collaboratively, you’re reliable and effective. CIPD qualification is a plus, but it’s your proactive mindset and commitment to excellence that make you stand out.
Essential
* Excellent organisational, administrative and IT skills including proficiency in Excel, Word and PowerPoint.
* Experience or knowledge in an HR department.
* Excellent time management skills with the ability to plan and handle multiple tasks and prioritise a high-volume workload.
* Strong written and spoken communication skills – able to build good working relationships
* Ability to thrive under pressure, adapt to changing requirements and identify opportunities for improvement.
* Driven and proactive, looks to see what needs to be done, and thinks ahead
* Strong sense of integrity and professionalism when dealing with confidential information
* Capable of working independently as well as collaboratively within a team.
Desirable
* CIPD qualified
Benefits you can rely on
Great allowances for hybrid working:
£500 work from home allowance - an annual allowance paid monthly alongside your salary to support with working from home costs.
£500 travel allowance - an annual allowance paid monthly alongside your salary to support with travelling to work costs.
£500 annual development allowance: to spend on your chosen development area, whether that’s in your current role, or future roles.
Holiday: 25 days annual leave, a day off for your birthday, additional days leave for long service, plus bank holidays. You’ll also have the option to buy additional leave, allowing for a better work-life balance.
Ethical Pension with Aviva: Good Energy offers an ethical pension plan provided by Aviva, with employer-matched contributions up to 7.5% of your base salary.
See more of our benefits here .
We’re Good Energy. Our aim is to help one million homes and businesses to cut their carbon by 2025 – by becoming a one stop shop for everything green…
We provide 100% renewable electricity bought directly from our community of 2000 independent renewable generators. We install heat pumps, an essential tool for getting homes off gas. We support customers to generate and store their own power, by installing solar panels and battery storage. We also develop innovative tariffs to pay small generators fairly for what they export; and to get households involved in balancing the grid too.
If you’re ready to make combatting the climate crisis your job, and believe in our values of being, fair, straightforward, focused, and inclusive; then we want to hear from you. Let’s power a cleaner, greener future together.
Find out more about what makes us different here.
Our Commitment
We're a Committed Member of Inclusive Employers and value people’s differences - we recognise the strength that they give us. We work hard to be a supportive community where everyone has equal opportunities and we encourage applications from people irrespective of background, circumstances, age, disability, ethnicity, religion or belief, gender identity or sexual orientation.
Where are we?
Our office is based in Chippenham, Wiltshire and is conveniently located near the train station, providing green travel options for travel, as well as fast connections to Bristol, Bath, Swindon and London. The office is fully accessible, allowing everyone to participate fully in their working lives regardless of any mobility challenges.
We promote work-life balance and flexibility through hybrid working, which combines both remote and office work. It provides our people with the opportunity to tailor their work schedules to suit their individual needs and preferences while maintaining productivity and engagement.