IT Support Specialist
Rate - £17 an hour
Duration - 3 months initially
Location - Bath
Ir35 - Inside (Must use an umbrella company)
Provides all 2 nd line/3 rd line support functions for specialist usage of all IT equipment, software and services supported by DDaT. Includes consultation/guidance in the selection of specialist IT equipment, software and solutions.
Responsibilities
* IT Support for Departmental Teaching spaces (2nd/3rd Line Support)
* IT Support for Specialist Computing (2nd/3rd Line Support)
* IT Support for Specialist Office Moves & New Builds
* Deployment of specialist end user compute devices
* Provide assistance with packaging of specialist software
* Build, installation & support of local, departmental servers
* Annual refresh of specialist departmental lab devices
* Exam laptop specialist configurations
* DDaT Activities for Start of New Academic Year
* Research teaching and support - Meet & Greet
* Consultancy/Supplier liaison
* Building Project Consultancy
Technology Stack (Specialist)
* Topdesk
* Nagios
* checkmk
* RedCAP
* BeyondTrust Remote Support
* Clearpass
* BluCat network asset management
* Config Manager
* Active Directory
* Group Policies
* Github
* Puppet
* Microsoft Intune
* Jamf
* AVD
* AppDeploy Toolkit
* Vmware
* Powerman
* Microsoft Teams
* Panopto
* Specialist software e.g. Rhino, Comsol, Gaussian
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