Join to apply for the Ulysses System Administrator role at Lewisham and Greenwich NHS Trust.
This is a fantastic opportunity to join the Ulysses System team to provide comprehensive administrative support to the development of our system for Lewisham and Greenwich NHS Trust.
We are looking to recruit an enthusiastic and motivated individual with an interest in a wide range of IT/system and/or governance related processes. It is expected that you will have strong IT skills and be confident in undertaking a range of computer based activities.
This role is excellent for an experienced administrator with a confident, 'can-do' attitude and a friendly, helpful manner. You will require excellent communication and interpersonal skills as this role entails liaising with a wide range of individuals including admin colleagues, managers and operational staff.
Main duties of the job
To provide administrative assistance with all Ulysses projects and the following modules:
* Incident
* Customer Services
* Litigation
* Inquest
* Alert
* Risk
* Audit
* RFI
Provide advice for all Trust staff at all levels on all aspects of Ulysses, this includes on-site and online 1-1 training and training workshops when required.
Job Responsibilities
Main Duties:
To assist the Ulysses System Manager in maintaining and developing the Risk Management IT system (Ulysses) to ensure all modules meet the needs of users and in consultation with the external software provider ensure that the system architecture, hardware, and software configuration is established, supported, maintained, and developed in accordance with the wider Trust IT Strategy.
In the absence of the Ulysses System Manager, act as the Trust contact with the external software provider ensuring service provision is provided as per agreement and that any maintenance requirements/interventions are actioned promptly.
To work closely with the Ulysses System Manager and various teams across the Trust to integrate data from Ulysses into the Data Warehouse (automatically and/or manually) to enable triangulation of data from other Trust systems to produce intelligent management reporting.
Ensure the integrity and security of the system is always maintained including quality assuring data entry, auditing the system, log of users, access permissions, new installations, and updates.
Assist the Ulysses Manager to ensure Ulysses maintains key functions and links with other Trust systems including the Trust's Data Warehouse, incident management, complaints, litigation, compliance with NRLS/LFPSE, HSE, MHRA and other reporting requirements, and can provide the necessary data and outputs to support the Trust in delivery of its day-to-day business and activities.
Represent the Trust at external user-group conferences and workshops and host visits from other NHS Trusts to share best practice.
Assist with training needs in relation to the system and in liaison with the software provider ensure suitable training and education is provided to meet these needs.
Assist and support administrative duties in relation to Ulysses User Group and also Excellence reporting project.
Person Specification
Experience Essential:
* Experience from direct working with Ulysses Safeguard or equivalent risk management IT system.
* Experience analysing, developing, and presenting detailed data and reports of a high standard both visual and written reports which will be subject to scrutiny and challenge both internally and externally.
* Experience working with NRLS/LFPSE coding and configuring an LRMS to report via the NRLS/LFPSE portal.
* Experience working in a high-pressure environment.
* Experience of handling highly sensitive information with discretion.
Desirable:
* Experience of working in the NHS or a public sector environment.
* Experience of using Ulysses software.
* Experience of liaising with external software providers.
* Experience of engaging/liaising with multiple stakeholders of different levels.
* Experience of delivering training.
Qualifications and Training Essential:
* Educated to degree level or equivalent in relevant degree subject, such as healthcare or risk.
* Evidence of continuing professional development.
Desirable:
* Project management qualification/training.
* Quality improvement qualification/training.
* European Computer Driving License or other IT qualification.
Knowledge and Skills Essential:
* Knowledge of risk systems and database maintenance.
Personal Qualities Essential:
* Proficient with sound analytical problem-solving skills.
* High level of skill with Microsoft Word, Excel and PowerPoint.
* Full driving license and access to own transport essential.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Employer name: Lewisham and Greenwich NHS Trust
Address: University Hospital Lewisham, Lewisham High Street, Lewisham, SE13 6LH
Seniority level: Mid-Senior level
Employment type: Contract
Job function: Information Technology
Industries: Hospitals and Health Care
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