At The Vollrath Company, people matter. They are at the center of everything we do. Founded in 1874, we are privately held, family-owned and, today, a sixth- and seventh-generation woman-owned company. We are built on a strong foundation of values and history where innovation and excellence are brought to life by talented and dedicated people. We value and respect all people and believe that everyone has something to contribute. Diversity, equity, and inclusion are at the core of who we are. Our commitment to these values is unwavering across all our businesses around the world. We believe that taking care of people first – our employees, our partners and customers, our communities and environment – is the foundation of our growth and continued success. When you join The Vollrath Company, you will be joining 150 years of experience and legacy. Vollrath is an industry leading food service manufacturer.
Position Description
The Project Manager manages projects from LOI/PO receipt to final punch list and ensures expectations of our internal stakeholders are met, as well as meeting and exceeding the expectations of our external stakeholders. The Project Manager is the main contact for customers during the building process, facilitates countermeasures when issues arise, and aids throughout the warranty period. The Project Manager ensures all phases meet their targeted and allotted time frame(s) and coordinates with all stakeholders to meet customer expectations, communicate changes and ensure delivery targets.
Responsibilities
* Meets delivery targets and cost targets; works with Purchasing on procuring parts that meet cost and delivery expectations; provides work order information to other departments, monitors progress in production and supports logistics (install, freight and sales).
* Manages all external & internal communications surrounding projects.
* Initiates custom fabrication workflow process and follows established standard operating procedures.
* Enters orders and assists with producing work orders with full method of manufacturing.
* Answers questions and gives direction to drafting/engineering when applicable.
* Reviews drawings and coordinates customer sign off and approval process.
* Monitors project schedule and quality of outputs to ensure customer requirements are met.
* Maintains communication with engineering and production to help head off any production delays or design issues to ensure project timeline and product specifications are met.
* Maintain records of project tracking and project documentation.
* Maintain change order records and any price changes throughout the project duration.
* Initiates shipping and delivery processes. Works directly with logistics on ship dates, items to ship, contacts, and any other particular information needed to deliver products to customer in a safe cost-effective manner while maintaining product quality.
* Assists external customers with questions before and during install.
* Travels to job sites for coordination meetings.
* Troubleshoots any field issues and manages the build of custom replacement parts.
* Invoices all fabricated items, changes orders, and assists Accounting with any invoice issues.
* This position will involve standing or sitting for long periods of time, walking 3-4 miles per day (between office and shop floor); extended CPU usage; office/manufacturing work environment.
Working Conditions
* Physical demands – Standing or sitting for long periods of time, walking 3-4 miles per day (between office and shop floor); extended CPU usage.
* Work Environment - Office/Manufacturing.
Qualifications
* Minimum 3 years of experience in a manufacturing environment required (supervision, quality, planning, engineering, design, customer service).
* Minimum 3-5 years of Project Management Experience in a custom manufacturing environment. Knowledge of Foodservice within the Hospitality Industry preferred.
* Associate’s Degree (business, marketing, sales, project management).
* Strong computer skills in Excel, Word, and ERP-based programs.
* Ability to read and understand CAD drawings and Architectural Prints.
* Excellent oral and written communication skills.
* Ability to work with and lead cross-functional teams.
* Strong organizational and multi-tasking skills.
* Ability to work at a fast pace and under pressure.
* Ability to prioritize tasks that align with planning initiatives.
* Strong value center in ethics, integrity and trust.
* Technical learning and skills.
* Boss relationships.
* Action-oriented.
Company Culture Requirements
Commitment to Those Who Count on Us - Our intention is to drive innovation and practical solutions through understanding the needs of our colleagues, customers, owners, and communities. We are dedicated to proactively addressing those needs and delivering results.
Treat All People with Respect - Our intention is to recognize the diverse experiences, styles, and backgrounds of others, treating everyone with dignity. We aim to foster an inclusive culture where all employees can be their authentic selves and feel safe in voicing their perspectives.
Life Beyond Work - Our intention is to care for the well-being of every individual we engage with, understanding them as a whole person. We strive to keep people mentally and physically safe, sending each person home in a condition to build a fulfilling life beyond work. We encourage balance, allowing our colleagues to pursue their passions.
Take Ownership - Our intention is to match our actions with our words, building trust with others. We are united in taking responsibility for the success of Vollrath as a whole.
Empower Action - Our intention is to create a workplace where every member can thrive in their growth and contributions with excitement, confidence, and psychological safety. We support each team member with resources and tools to strengthen collaboration and performance.
We offer a comprehensive benefit package that includes:
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