Who are we? Haldane Fisher are a leading timber and builder's merchants and have a reputation for innovation and excellence within their field. The company believes in their people and strives to provide excellent and reliable service to their customers. An exciting opportunity has arisen for an Trade Counter Apprentice within the team at our Newry Branch. The successful candidate will be enthusiastic, energetic and have a willingness to learn and develop new skills that will equip them for a successful career within Haldane Fisher. A look into the Apprenticeship Scheme Working in a customer environment, our apprentices will learn how a highly successful Builder's Merchant operation works, gaining practical skills and experience within a Counter Sales Retail environment. During your apprenticeship, you will also complete a Level 2 NVQ with the opportunity to move on to a Level 3. Your Level 2 NVQ certificate in Customer Service is delivered in branch by 21 Training and will entail some short classroom training sessions in addition to on-the-job training. As an Apprentice, you will spend time with the Retail Team and learn all aspects of the very varied job role including: Serve and advise customers including upselling Gain strong product knowledge Dealing with all retail and trade sales enquiries Identifying and assisting customers with product selection Cash handling and the operation of a computerised stock system A commitment to high standards of customer service Skills for Success What do I need to apply? Experience of working on a trade counter or customer facing role Committed and passionate about providing excellent customer service Target driven with a genuine passion for the customer Ability to work both individually and as part of a branch team Knowledge or a keen interest in building materials, hardware and timber Ideally GCSE English and Maths (Grades A-C) or equivalent but, if not, we will help you gain Essential Skills with you Customer Service qualification. The Reward The impact you can make with Haldane Group goes far beyond your day to day. You will be part of a business that places our customers and communities at the heart of what we do. For any really ambitious managers to be, there is a clear career path for development from Yard to Branch Manager, so this is not just a job it could be your future career What is on offer? We recognise the hard work, flexibility, and commitment of our people by offering a very competitive pay and benefits package Closing date for the receipt of all completed applications is Friday 15th November 2024. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.