Join to apply for the Telephone Collections Agent role at Yü Group PLC
Reports to: Collections Manager
Location: Leicester LE3 5BZ
Working hours: Monday to Friday, 37.5 hours a week and Part Time Considered. Salary: £25,000
Bonus: Opportunity to earn £1250 every 3 months.
We’re one of the UK’s most successful energy providers, helping thousands of commercial businesses thrive. Due to our rapid growth, we’re now looking for dynamic, talented individuals to join our team as Telephone Collections Agent. This role involves handling credit control, negotiating, building relationships, and delivering results.
What You’ll Be Doing:
* Negotiating with customers to resolve overdue debts while maintaining positive relationships.
* Developing payment solutions that suit customers’ financial situations.
* Managing the debt recovery process efficiently.
* Collaborating with internal and external teams.
* Providing performance updates and reporting on individual success.
Minimum Requirements:
* Strong negotiation skills with experience in managing sensitive conversations.
* Previous experience as a Telephone Collections Agent, Credit Controller, or Collections Advisor is beneficial.
* Excellent communication and interpersonal skills.
* Analytical mindset with a keen eye for detail.
* Motivated and ambitious individuals who are eager to develop professionally.
* Team spirit and flexibility to adapt to evolving roles.
Benefits:
* 24 days annual leave + bank holidays
* Day off on your birthday
* Learning and development opportunities
* Generous bonus scheme
* Pension Plan
* Modern stylish working environment
This position does not fulfill the UK Visas & Immigration sponsorship criteria for Skilled Worker, therefore we can only accept applications from candidates who already have an indefinite right to work in the UK.
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