Job Description: Leicestershire Revenue Officer
Niyaa People Ltd is seeking a highly skilled and experienced Revenue Officer to join our team in Leicestershire. As a key member of our revenue management team, you will be responsible for overseeing Council Tax (CT) and Business Rates (NDR) billing, revenue collection, and debt recovery processes.
About the Job
The successful candidate will have strong analytical and problem-solving skills, excellent communication and interpersonal skills, and the ability to work accurately and efficiently under pressure. You will also have a degree in Accounting, Finance, or a related field and at least 2 years of experience in revenue management or a related field.
Key Responsibilities:
* Billing and Payment: Manage and maintain accurate records of all Council Tax and Business Rates accounts, process and collect revenue from various sources, including online payments and direct debits.
* Customer Service: Investigate and resolve customer queries and complaints related to billing and payment.
* Collaboration: Collaborate with other teams to ensure seamless delivery of revenue services.
* Knowledge Management: Maintain up-to-date knowledge of relevant laws, regulations, and best practices in revenue management.
Benefits:
This role offers a competitive salary of £18-£22 per hour via umbrella, plus benefits and opportunities for professional development. The position is based in Leicestershire and offers hybrid working options, allowing for flexibility and work-life balance.