Position: Assistant General Manager (Facilities Management)
Location: Plymouth
Offices: Brickfields Hub, Madden Road, Plymouth, PL1 4NE
Salary: £28,080 per annum
Contract: Full-time, Permanent
Hours: 40 hours per week
Reports to: General Manager – Brickfields
We have a fantastic opportunity for an ambitious individual with a proven track record to join our team who will be responsible for delivering our new community facility, currently recognised as Brickfields sports centre.
The Assistant General Manager (AGM) will play a pivotal role in overseeing the daily operations of the hub, ensuring exceptional service delivery across a variety of offerings. The AGM will manage diverse teams, support strategic business objectives, and maintain operational efficiency. The position requires a hands on leader with a strong customer service ethic, excellent organisational skills, and the ability to multi-task in a fast-paced environment.
This is an exciting opportunity for an enthusiastic and experienced leader to support the General Manager in ensuring the highest standards of service, safety, and customer satisfaction. As well as supporting the day-to-day operations, the post-holder will be responsible for managing matters relating to facility management such as building and grounds maintenance, cleaning, security, contractors, and waste and pest control.
We’re looking for an innovative individual who enjoys connecting with people and building relationships.
You’ll be working with a highly energised team, with support from wider Trust colleagues. This is an amazing opportunity to join a new team and become part of a ‘once in a generation’ project.
There has never been a more exciting time to work for Argyle, with unprecedented success happening on and off the pitch. With the Club now becoming established in the Sky Bet Championship, led by England legend Wayne Rooney, Plymouth Argyle and Argyle Community Trust are also further developing the portfolio off the pitch.
The investment in facilities in the city will establish the Club and Trust as a leading force for change in the community for generations.
Argyle Community Trust, Plymouth Argyle, Plymouth City Council, Plymouth Albion RFC, and Devonport Community Leisure Limited (DCLL) have come together to transform the Brickfields site into a sporting centre of excellence and asset for the wider Plymouth community.
Extensive community and sport facilities will include new grass and all-weather 3G pitches, athletics facilities for the City of Plymouth Athletics Club and other users, play zones exclusively for public use, better public access, landscaped public areas, and parking.
The hub sits at the heart of the city and aims to provide superb facilities to support the ambitions and needs of one of the communities the charity proudly serves, providing vital outcomes for local people, and delivering on the important aims and objects of the charity. A beacon of positive activity for the community to be proud of for generations.
The exciting plans will see the redevelopment of a thriving new community hub accessible for local people. The site will give the Trust and associated partners the ability to provide members of the local community with access, support, and equipment to reduce health inequalities, promote wellbeing, and become a beacon for local community activity provision.
Working for Argyle Community Trust is already a rewarding and exciting career. Our staff make a difference to the lives of people across the region every single day and no two days are ever the same. The wide-ranging offering will significantly exceed what has been available for the community at Brickfields, including education and employment programmes, adult education, wellbeing support, a dedicated space for youth services, a soft play centre, new, affordable gym, and a community café.
Argyle Community Trust Chief Executive Officer Mark Lovell said: “This is an extremely exciting and historic period in the history of Argyle on and off the pitch, and staff have a real opportunity to be involved in innovative projects in collaboration with some of the leading businesses in the city.
“Our focus is to ensure the hub becomes integral to the local community’s health and wellbeing and a focal point for everyday activities. The hub will make a significant difference to the local community and ensure a local facility remains a community asset.
Find out more about the development on the dedicated microsite https://www.pafc.co.uk/brickfields-development.
Primary Objectives of the Role
* Oversee the day-to-day running of all facilities, including health and fitness, events, soft play, youth activities, and sports facilities, ensuring smooth and efficient operations.
* Implement and monitor health and safety and safeguarding policies, ensure adherence to safety standards (NOPs, EAPs, SOPs), conduct regular risk assessments, and manage accident reporting and COSHH procedures.
* Manage, train, and support the staff team to ensure they deliver high-quality services, foster a positive work environment, and promote ongoing professional development.
* Ensure excellent customer service and smooth member experiences by addressing customer needs, handling feedback, and overseeing event and space setups.
* Handle cash management, including floats, cashing up, and financial reporting. Contribute to budget oversight for staffing, maintenance, and supplies.
* Develop and manage maintenance schedules, ensuring facilities are safe, clean, and well-maintained to meet high operational standards. Manage cleaning contractors and staff accordingly.
Job Types: Full-time, Permanent
Pay: £28,080.00 per year
Benefits:
* Company events
* Company pension
* Cycle to work scheme
* Employee discount
* Free parking
* On-site parking
Schedule:
* Monday to Friday
* Weekend availability
Work Location: In person
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