The Role Hours: 37 hours per week Monday to Friday Location: Norwich, Norfolk (some remote work may be possible but will need to be available in the office). Salary: £26,800 per annum The Executive Assistant will be responsible for working closely with the CEO and the Board of Trustees to ensure all governance functions are executed in a timely and effective manner and to ensure the organisation meets and adheres to its governance responsibilities Key Responsibilities Provide Executive Assistant support to the CEO and members of the Trustee Board where required including diary and email management as needed Take responsibility for specific activities as delegated by the Chief Executive Provide the secretariat to all Trustee Board and sub-committee meetings; preparation and distribution of minutes and papers for trustee and sub-committee meetings Organise the schedule of trustee and sub-committee meetings throughout the year, including the AGM and away days Act as a point of contact for trustees, providing information and updates as necessary Oversee trustee recruitment and training as necessary Maintain the governance framework of policies for trustees, ensuring that Ensure policies and procedures are in place, up-to-date, accurate, communicated and meet relevant regulations Maintain the risk register in response to feedback from the Leadership Team and prepare updated risk register and report for the Board of Trustees Manage processes such as, but not limited to, compliments and complaints, in line with policy and procedure Provide administrative support when required for office cover Satisfactory clearance of a Disclosure and Barring Service check (DBS) is required. Person Specification Essential Criteria Regularly work from our Norwich office From time-to-time work flexible hours to: Provide minute-taking for meetings (may run past 6 pm on a bi-monthly basis) Assist on occasional events such as the AGM Skills and Knowledge Excellent communicator both verbally and in writing to a range of stakeholders Highly effective time management, prioritisation and planning skills Problem-solving skills – able to think creatively and solve problems smartly Able to handle confidential and sensitive information with discretion Confident user of Microsoft Office 365 programmes Knowledge of the charity sector Experience and Qualifications Experience in providing Executive Assistant support at CEO/senior management level Experience in managing governance processes with non-executive / trustee boards Office management experience Project management experience Terms and Conditions Hours per week: 37 Monday to Friday Place of work: Based in Norwich (some remote work may be possible but will need to be available in the office) What We Give Our Staff Employee Assistance Programme 25 days paid annual leave (includes 5 set office closure days 2 in the summer and 3 at Christmas, plus statutory holidays) Access to company pension scheme Flexible working where possible We are a strong supporter of equality, diversity and inclusive practices. Interviews will be held at our office in Norwich on the 22nd and 24th of January 2025.