The Role
We are looking for aBusiness Analyst /Project Manager to deliver some of our most important transformational projects that underpin the future growth of our commercial portfolio, as part of the new Project Management Office.
In this exciting hybrid role, you'll be empowered to draw on your combination of project management and business analysis skills to help manage and deliver a variety of projects across the Commercial department.
You will play a key part in a range of diverse projects but you'll primarily be focused on transforming how we connect and engage with our supporters locally and globally, through our digital platforms, membership proposition, the stadium or our retail outlets.
Your day-to-day
* Manage requirements: You’ll partner with colleagues to identify and document project requirements, undertaking analysis to ensure they are complete, accurate and aligned with project goals.
* Champion effective communication: You'll communicate in a clear and concise manner to our development team, stakeholders and suppliers to ensure a clear understanding of requirements.
* Administer change requests: You will manage change requests to requirements as they arise and make sure that they are properly prioritized and communicated.
* Oversee efficient project delivery: You'll take pride in successfully delivering projects to time, plan and budget.
* Lead transformation projects: You will manage transformation projects from start to finish for both physical and digital projects.
* Handle project planning and coordination: You'll passionately develop and own project plans, defining objectives, scope, deliverables, and timelines and you will diligently coordinate project activities and tasks to ensure smooth project execution.
* Track progress: You will proactively monitor project progress and provide clear communication of progress and issues to stakeholders.
* Provide effective risk management: You'll be entrusted to identify project risks, issues and dependencies and you will develop effective risk mitigation strategies, monitoring and addressing risks throughout the project lifecycle to minimize their impact on timelines and deliverables.
* Support our equality, diversity and inclusion ambitions: You will be empowered to ensure that equality, diversity and inclusion is kept front of mind and consistently implemented and reviewed across all projects.
What we are looking for
* Background in business analysis and project management: You've got experience in business analysis with knowledge of methodologies, tools and best practices and you have proven experience in facilitating workshops, meetings, and requirement gathering sessions and you come with a history of successfully delivering projects to time, plan and budget.
* Experience with critical tools: You're well versed in using process modelling and visualization tools (Visio, Lucidchart) using industry standard techniques (BPMN, URL) and you have familiarity with data visualization tools (Tableau, Power BI).
* Natural problem solver: You've got excellent problem-solving skills with a demonstrated ability to analyze complex issues and provide innovative solutions.
* Broad project management skillset: You're experienced with project reporting, planning, governance, budget management and risk and issue management and you're comfortable in delivering with both agile and waterfall methodologies, adapting your approach to get the best outcome on a project by project basis.
* Best-in-class communication skills: You possess outstanding communication and stakeholder management skills, with the ability to build impactful relationships with external stakeholders and key internal colleagues across all levels of our club.
* Exceptional attention to detail: You are able to drill down into the project activities and identify risks, issues and dependencies and you can work at pace without compromising quality or accuracy.
* Excellent organizational skills: You're proud of your organizational and time management skills and your ability to effectively prioritize tasks and manage multiple projects simultaneously.
* Proactive and adaptable approach: You thrive in a high performance, dynamic and collaborative environment.
Why choose us
At Arsenal, we want everyone to feel a sense of trust and belonging, so we are proud of both our club values and also what we offer to our employees. As one of our Gunners, you will receive:
* An exciting reward and recognition scheme.
* Generous holiday allowance which increases with your length of service.
* Great internal learning and development programmes.
* A flexible hybrid working model.
* Priority access to apply for match tickets.
* A competitive health and wellbeing benefits package.
* A leading Employee Assistance Programme.
* Great discounts with some of our Partners.
Arsenal for Everyone
Arsenal for Everyone is our commitment to promoting and embracing equality, diversity and inclusion, so that everyone connected to the club feels like they belong to the same Arsenal family. We believe that diversity of background, skills and experience drives our success on and off the pitch.
Disability Confident Leader
We are a Disability Confident Leader. We actively welcome and encourage applications from people with disabilities and long-term health conditions. If you need disability-related adjustments to the recruitment process, please indicate this in your application.
If you are likely to meet the definition of being a ‘disabled person’ according to the Equality Act 2010, you may be eligible to apply for an interview via the Disability Confident Scheme - please indicate this in your application form below. The information you share with us about your health or disability will not be used in recruitment decisions.
Application Closing Date - Monday 27th January 2025
Please note: we reserve the right to close the position early if application volumes are particularly high. We encourage you to get your application in sooner rather than later.
Good luck!
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