Sue Ross Recruitment are seeking a detail-oriented and proactive Sales Administrator to support all sales operations within a successful e-commerce company who specialise in sports goods. This is a fantastic opportunity to join a fun, dynamic yet professional environment where you will play a key role in ensuring smooth order processing, excellent customer service, and efficient administration. Key Responsibilities: Accurately process and manage customer orders from entry to fulfillment. Maintain and update customer records in company databases to ensure accuracy. Monitor and coordinate customer deliveries, resolving any dispatch or logistical issues promptly. Oversee stock levels, collaborating with relevant teams to manage inventory efficiently. Provide comprehensive administrative support to the sales team. Respond to customer inquiries via phone, email, and online platforms with professionalism. Communicate effectively with suppliers, couriers, and internal departments to ensure seamless operations. Support auction administration, including preparing lot lists, generating sales reports, and following up on payments. Undertake additional tasks as directed by the Managing Director to support business operations. The ideal candidate will have the ability to manage multiple tasks within a fast-paced environment, and be customer-focused whilst maintaining a professional and friendly approach at all times. They will also be proficient in Microsoft Office (Excel, Word, Outlook) and have an understanding of order progessing and stock management systems. In return, out client offers a competitive starting salary based on experience, free on-site parking and the opportunity to be part of exciting team events. Unfortunately due to the number of applications we receive, we are unable to provide individual feedback to all applicants. Please assume that if you do not hear from us within 72 hours that your application has been unsuccessful on this occasion. May we take this opportunity to thank you for expressing an interest in one of our roles and wish you the very best in your search for employment