Role Overview An exciting opportunity has arisen for an experienced Assistant Housing Services Manager to join a dynamic team. This role is integral to the improvement of housing services, requiring a candidate passionate about social impact and dedicated to making a difference. Key Responsibilities Enhance operational systems and processes in housing services Build partnerships with external agencies for coordinated support Manage referrals, assess client suitability, and ensure a welcoming move-in process Assist in budgeting to ensure financial stability and resident support Promote financial literacy among residents and oversee payments Lead, support, and train team members to reach full potential Conduct regular team meetings and supervision sessions Set and monitor performance goals, using outcome-based measures Develop systems to support residents in maintaining their units Requirements Strong knowledge of welfare benefits, housing and homelessness laws, and financial inclusion. Experience supporting vulnerable populations, particularly those facing complex challenges. Expertise in mental health, addiction recovery, and harm reduction strategies. Proven ability to lead a team and inspire positive change in clients. Excellent communication skills, adept at building productive relationships with colleagues, residents, and stakeholders.