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Job Details: Freelance Customer Service Tutor
Vacancy Name: Freelance Customer Service Tutor
Vacancy No: VN4458
Location: Brentford
Contract Type: Associate
Hours per week: 0.00
Working Days & Times: Adhoc
Description: Learning Curve Group is a national training and education specialist. We work with further education providers, employers, and learners to help them achieve success. Our 'Purple People', the dedicated and passionate people of LCG, help us to deliver success to achieve our vision to 'transform lives through learning'.
Our employability team generally works with adults who are further away from the employment market, supporting them in gaining qualifications while boosting their confidence and soft skills. Our LCG head office is based in County Durham, but our employability provision operates nationally.
Role Information
DUTIES
* Deliver a timetable of teaching, learning and assessment as agreed with your Tutor Delivery Manager.
* Undertake qualification delivery planning in collaboration with team members that is compliant with all external requirements.
* Ensure that support systems are provided to facilitate positive retention, achievement, and progression.
* Complete all E-registers in a timely manner to the required standards.
* Monitor attendance and performance of the learners on an ongoing basis and effectively report to management.
* Ensure learner requirements are dealt with quickly and effectively.
* Deliver teaching, learning and assessment ensuring a positive learner experience and timely achievement.
* Ensure individual learning plans and progress reviews are completed appropriate to individual learner requirements, including the setting of smart targets.
* Timely completion of assessment and documentation to meet awarding body, audit and organisational requirements.
* Submit portfolios in a timely manner for interim and summative verification and work with the IV to ensure quality improvement.
* Undertake appropriate learning and development activities as required for the job role and maintain a record of all CPD.
* Contribute where appropriate to learner disciplinary action requirements.
* Attend standardisation and team meetings at designated centres to develop team and individual performance.
* Promote and ensure safe working practices and safeguarding of learners in line with current Health and Safety legislation and LCG Safeguarding and Prevent policies.
ESSENTIAL CRITERIA
* Hold Level 3 Teaching Qualification.
* Hold Assessing Qualification.
* Relevant Occupational Experience in Sector you are applying for.
* Level 3 and above sector qualifications.
* Access and use of your own resources.
EQUAL OPPORTUNITIES
As an equal opportunity employer, we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.
Why work for Learning Curve Group?
PURPLE PERKS OF BECOMING AN ASSOCIATE
* Flexibility: You have the luxury of picking and choosing how often you would like to teach to accommodate your other commitments.
* Support: From day 1, you will receive support from your Tutor Delivery Manager, starting with an in-depth and thorough onboarding process.
* SHIFTS: You will receive instructions on how to sign into the APP for scheduling.
* Standardisation Meetings: A chance to learn and share best practice with other tutors across the nation.
Recruitment Checks
The successful applicant will be required to provide satisfactory references and prove their eligibility to work in the UK. We will carry out adverse media checks and a DBS check.
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