Vacancy for IT Systems Officer at UK Data Archive
Location: Colchester
Type: Fixed Term
We are seeking to appoint an IT Systems Officer to join the Technical Services directorate of the UK Data Archive. The section provides support for the critical needs of the other divisions in the UK Data Archive, by installing, commissioning, configuring, developing, maintaining and updating internal and external systems which are in everyday use.
Responsibilities:
1. Install, commission, configure, develop, maintain, and update internal and external systems.
2. Provide general IT support in a MS Windows/Office environment.
3. Assist in resolving helpdesk queries and customer service issues.
Minimum Requirements:
1. Proven track record of general IT support in a MS Windows/Office environment.
2. Knowledge of MS Windows file systems and security.
3. Prior experience in a helpdesk or customer service environment.
4. Strong analysis, problem solving, and prioritisation skills.
5. Excellent attention to detail and a structured, methodical approach to work.
6. Ability to work independently and direct own work.
7. Good written and verbal communication skills in English.
8. Ability to work as part of a team.
The post is full-time and fixed-term until 31/03/2024 in the first instance due to the cyclical nature of the funding. While this is a full-time post, we would also consider a job share arrangement and welcome applications from those looking to work 0.5 FTE (18 hours per week) on this basis.
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