Sales Support and Bid Management – Manager
Company Overview
SS&C provides software and software-enabled services for the global financial services industry. SS&C has $19bn market capitalisation and more than 24,000 employees worldwide. Our head office is located in Windsor, Connecticut with offices throughout North America, Europe, Asia Pacific and Australia.
SS&C is the largest global investor service provider, servicing more than 55 million investors. Continually investing in global technology and services across the spectrum of distribution channels including: Asset Managers, Financial Advisors, Wealth Managers and large financial institutions such as Banks and Insurers.
Department Overview
Business Development is part of the Sales organisation and supports business development and marketing activities related to the growth targets. The team plays an integral role in managing/coordinating RFPs/RFIs and the process supporting the engagement including internal briefings; coordinating the response; client meetings; workshops etc., all to support winning new business.
To support the wider sales process, the team is also responsible for:
1. Coordinating and supporting the use of the sales management software, Hubspot, across the team.
2. Developing our best practice in the provision of responses.
3. Owning and maintaining the use of the response database.
4. Managing the process to build/engage consultant relationships.
5. Working with Marketing to support lead and sales initiatives.
6. Ensuring we have up-to-date data and collateral available for the team to access and use.
7. Facilitation and tracking of management reporting.
Responsibilities
You will be part of a team that’s building the company. This position will primarily focus on the RFP/RFI engagement process, working in partnership with the Sales team and the relevant external parties, alongside the internal response teams.
1. Support the process for prospect clients and industry consultants.
2. Create and maintain excellent working relationships with the prospect client/consultant.
3. Work with all areas of the business as necessary to support the definition of the required system solution and business model.
4. Co-ordinate the response to RFI/RFP documents and any other similar requests ensuring deadlines and format requirements are met.
5. Delivery of a high-quality, accurate response within the set deadlines.
6. Ensure Loopio is regularly reviewed and contains up-to-date responses.
7. Own/build relationships across the business and with external parties.
8. Support the Sales team throughout the engagement.
9. Facilitate client visits/workshops as required throughout the sales process.
10. Prepare accurate and informative presentation materials.
Experience, Skills & Qualifications
1. A self-motivated, quality-driven individual.
2. Excellent organisational skills.
3. Good planning skills, with experience of meeting deadlines.
4. Commercial and client focused with good influencing skills.
5. Good oral, written and presentation skills.
6. An understanding of the sales process.
7. Experience within the UK financial services market, with a detailed product understanding of the middle office/fund accounting, wealth management and/or Life and Pensions sector.
8. Good product understanding of industry and regulatory developments.
9. Flexible and able to set own priorities.
10. Analytical but flexible with pragmatic problem-solving approach.
11. Experience of working in a sales, consultancy or business process outsourcing environment.
12. Good awareness of FCA and European regulatory environments and trends.
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