All About Recruitment Ltd is currently recruiting for a Full Time Call Centre/ Collections Agents to work in a vibrant, friendly, and busy office.
Applications are invited from candidates with experience in:
Call Centre Agent / Enforcement Agent / Collection Agent / Credit Control / Debt Administrator / Debt Recovery Agent / Collections Clerk / Recovery Clerk / Sales Executive / Renewals Clerk / Arrears Administrator
Salary: £21000 - excellent bonus / commission and benefits, monthly bonuses typically range from £500 to £2000, no legal obligation.
Location: Northampton, NN1. Car Parking provided.
To Start: ASAP, subject to an informal meeting with the client.
Duration: Permanent
Hours of work:
1. Week one: 8am – 2.30pm and 9am – 1pm Saturday
2. Week two: 9am – 5pm
3. Week three: 11.30am – 7pm
Benefits: Funded training and learning / Staff events / Great working environment.
The Role:
Applicants will need to evidence experience working in a busy target-driven call centre environment with some understanding of general administrative tasks.
Duties and responsibilities will include but are not limited to:
1. Inbound and outbound call handling
2. Handling complaints and resolving (full training provided)
3. Taking payments over the telephone
4. Making outbound calls to recover aged debt.
5. Liaising with external enforcement agents
6. Responding to emails and correspondence
The ideal candidate will have:
1. Excellent customer service skills and a clear telephone manner
2. Good IT skills and a willingness to learn new systems.
Interested? Please apply online, including your current remuneration details.
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