Transport and Warehousing Operations Support required for our Trafford Park based logistics, plant and equipment hire company.
As a leading provider of products including concrete barriers and blocks for hire and sale to property sites, events and highway maintenance schemes, we predominantly deliver our own range of products across the UK mainland. This now also includes an extensive range of other event related stock. In addition to this, we provide general multi-drop haulage with Moffetts for other external customers.
You'll primarily be responsible for co-ordinating our warehouse and yard activities to ensure the smooth running of the operation. Whilst also providing additional capacity/cover for our Transport/Operations Planner who is responsible for the delivery of effective and efficient transport routes across multiple yards for a number of drivers and vehicles. You'll play an active role in the safe operations of our warehouse and yard, to ensure our warehouse/yard staff, drivers, vehicles and routes operate to the highest levels of safety.
Your key responsibilities will include:
* Responsible for warehouse, yard and route efficiency. Lead review process & compliance to optimise schedules and any 3PL/agency staff usage.
* Responsible for delivering the operational performance to the agreed KPI targets.
* The agreed KPIs will include:
* 100% order pick accuracy.
* 100% checking of returned items to allow us to promptly invoice customers accurately for damages.
* Ensuring repairs to any damaged items are done to an acceptable standard.
* Stock control accuracy.
* On time delivery performance.
* Warehouse and yard housekeeping.
* Quoting for jobs.
* Staff productivity.
* Vehicle productivity.
* Vehicle uptime by reducing vehicle off road (VOR) time.
* 100% POD and POC compliance to ensure revenue collection.
* Working pro-actively to reduce missed time-slots & late deliveries.
* Ensuring any transport issues arising from customers & drivers are resolved.
* Briefing & De-Briefing drivers.
To succeed in the role we require a committed individual with the following experience, skill-set and behaviours:
* Excellent organisational skills, attention to detail and the ability to stay calm under pressure.
* The role will cover resources and routes from multiple yards with vehicles and people.
* Warehouse, transport and operational planning in a similar or transferable environment. Such as a warehouse and/or transport office.
* Someone who has or is working towards a Transport Manager CPC would be ideal.
* IT skills, a good level of technical proficiency is preferred in business management related systems such as MCS rental software and general Microsoft applications such as Excel.
* Excellent geographical knowledge of UK road network.
* Personable nature with a “can do” approach to their work.
* A strong focus on exceeding customers expectations.
* A good understanding of how to be assertive and to react appropriately depending on the circumstances.
* Commercial focus with an understanding of the impact of cost on the transport operation.
* A drive to be proactive. This role requires forward planning and being able to react and think quickly. Solving problems on the go.
40 hours minimum per week - based on 5 weekdays. The working day will typically be from 0630-1500hrs. Flexibility and being able to do some overtime, is a requirement of the job.
28 days holiday per year with holiday pay.
Salary circa 30,000-32,000 depending on experience.
Please apply with a covering letter outlining your present and previous employment (minimum last 5 years), description of duties undertaken including any training and two referees/references.