Introduction Cancer Council SA’s vision is for a cancer-free future. To achieve this, we are committed to reducing the rate and impact of cancer for all South Australians through best-practice prevention, research and support and this is a team effort. We have a proud history of working across every aspect of every cancer for more than 90 years, and this is your opportunity to become a part of that history and become a member of SA’s most trusted charity. Together, we can all play a part in reducing the impact of cancer. Description About the Team The Support and Research unit is responsible for a range of programs and services to advance the provision of supportive care for people affected by cancer. Cancer Council 13 11 20 Information and Support service is one of Cancer Council SA’s main interfaces with the community, responding to enquiries about all aspects of cancer. It provides best practice, evidence-based information and support to all people accessing the service. About the Role Cancer Council's 13 11 20 information and support service is one of Cancer Council SA’s main interfaces with the community, responding to enquiries about all aspects of cancer. Based primarily in our Parkside office, with a flexible approach to working from home, this telephone and online based role responds to Cancer Council 13 11 20 consumer needs by providing comprehensive, credible information, psychological support and referral to internal and external services. The position supplements existing cancer services and ensures that all individuals have timely access to cancer information and support. Cancer Council 13 11 20 is available to residents of South Australia and the Northern Territory from 9.00 am to 5.00pm Monday to Friday (SA time, excluding public holidays), via phone, face to face, text and web-based mediums. Key responsibilities Assess and screen for distress across known domains of potential needs, including physical, psychological, social, cultural and spiritual, including use of the distress thermometer. Provide evidence based cancer information and support, as well as appropriate referrals, to people accessing 13 11 20 in response to identified needs. Use of internal databases, Cancer Council written resources and websites, external evidence-based websites and other resources, in order to meet the information and support needs of people affected by cancer. Collect and accurately record contact information in a timely and confidential manner, to allow for ongoing statistical analysis, organisation reporting requirements, as well as evaluation and bench marking of the service nationally. Skills And Experiences About You Essential qualifications: Registered Nurse with the Australian Health Practitioner Regulation Agency, with a minimum of 5 years post-graduate experience, including a minimum of 2 years in the field of oncology, haematology, palliative care or cancer control knowledge of the potential psychosocial and information needs of people affected by cancer and understanding of the issues associated with cancer control demonstrated ability to practice within an evidence based framework, and participate in continuous quality improvement activities Highly Desirable: demonstrated counselling experience via the telephone or face to face and or post graduate qualification in counselling post graduate studies in oncology, haematology or palliative care experience in the provision of phone and/or face to face evidence based information and support The role is being offered as a permanent part time role (0.6FTE). We can offer flexibility in times and days to be worked. About the Benefits Generous salary packaging options that can increase your take home pay by paying certain expenses using pre-tax dollars Health and Wellbeing program which includes EAP, online wellness program, flu vaccinations and financial wellbeing sessions A balanced organisational approach to working from home and office Learning and development opportunities to enhance your career How to Apply For more information, please contact Amanda Robertson, Information and Support Manager on (08) 8291 4301 or arobertsoncancersa.org.au. You can view the position description here. Applications close 10.00pm, Sunday 6 April 2025. Cancer Council SA values diversity and we are committed to creating an inclusive and safe workplace to volunteer and work. As we strive to represent the communities we serve, we welcome and actively encourage applications from Aboriginal and Torres Strait Islander peoples and other diverse groups. Cancer Council SA is also a proud foundation member of the Multicultural South Australia Ambassador Program and is committed to embedding the SA Multicultural Charter across our internal and external programs and services. As a part of our recruitment process candidates will be required to undertake a National Police Check and may be required to undertake a medical assessment and/or Department of Human Services clearance. While working at Cancer Council SA all our employees and volunteers must be non-smokers and not use e cigarettes at Cancer Council SA sites and are required to promote a healthy lifestyle and adopt a sun smart attitude. We are committed to making reasonable adjustments to provide a positive, barrier free recruitment process and a supportive workplace. If you require assistance with our recruitment process, you are more than welcome to connect with the contact listed for this opportunity.