Job Description
We are seeking a highly motivated and organised Transport Administrator to join our busy and successful Transport team. In this role, you will play a crucial part in ensuring the smooth and efficient movement of goods, from booking and planning to delivery and customer service.
PLEASE NOTE: this vacancy is a temporary post for 6 months, to cover maternity.
Key Responsibilities:
* Booking Management: Manage incoming transport bookings via phone and email.
* Route Planning: Liaise with transport planners to optimise route planning and vehicle utilisation.
* Data Input: Accurately input booking details into internal systems.
* Customer Communication: Provide timely updates to customers regarding the status of their shipments.
* Relationship Building: Build and maintain strong relationships with customers and hauliers.
* Issue Resolution: Resolve transport-related issues efficiently and professionally.
* Invoice Verification: Check and verify invoices for accuracy.
* POD Management: Chase hauliers for proof of delivery (PODs) and forward to customers.
* Team Support: Support colleagues within the transport team as required.
* Adherence: Adhere to company policies and procedures.
What you'll bring:
* Experience: Previous experience working within a busy transport department.
* IT Skills: Proficiency in Microsoft Excel, Word and Outlook.
* Systems: Experience using transport management systems (e.g., Qargo), fleet and drivers management systems (e.g., Fleetcheck, Trutac, Samsara), and customer portal systems (e.g., Transporeon, Blue Yonder).
* Communication: Excellent verbal and written communication skills.
* Problem Solving: Demonstrated ability to problem-solve and find solutions under pressure.
* Organisational Skills: Strong organisational and time management skills.
* Attention to Detail: High level of attention to detail.
* Teamwork: Ability to work effectively as part of a team.
Benefits:
Joining our team means you'll not only enjoy a competitive salary and annual reviews, but also some pretty awesome perks:
* Competitive Salary: We value your skills and commitment.
* Discretionary Bonus: Because your hard work deserves to be rewarded.
* Pension Scheme: We've got your future covered.
* Annual Salary Review: Your growth matters to us.
* Free Eye Test and £49 Vouchers towards Glasses: Taking care of your vision.
* Interest-Free Company Loan: We're here to support you.
* Free On-Site Parking: Convenient and hassle-free.
* Cycle to work scheme
* Referral Bonus £750: Spread the word and earn some extra cash.
* Care First Lifestyle Programme: Because your well-being matters.
* Flu Jabs Annually: Stay healthy, on us!
* Life Assurance: We've got you covered.
* Electric Vehicle Charging Points at Work: Embrace sustainable transport.
* Flexible Career Pathway.
* Supply Chain Academy Education Courses: Expand your knowledge, including Masters and MBA programmes.
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