The Role:
Act as an ambassador for the HPL team and support the team in delivering an efficient and effective purchasing service to meet the non-pay requirements of HPL. Responsible for processing requisitions and placing purchase orders for a range of products and services for the Trust. Purchasing from external suppliers, effectively, economically and in accordance with HPL and the Trust SFI’s.
Job Duties:
1. Create requisitions to meet customer requirements through a Managed Healthcare Service.
2. Source products not under contractual arrangements, issuing 'Requests for Quotation' (RFQ) for departmental budget holder approval.
3. Ensure requisitions are processed within 48 hours, creating purchase orders timely to meet customer demands.
4. Respond accordingly to all supplier queries within the CPA inbox (Contract Purchase Agreements) communicate effectively ensuring there are no delays with our orders or risks to patient care.
5. Manage goods returns in line with departmental procedures.
6. Resolve payment, delivery, or supply queries promptly, communicating remedial actions to all stakeholders.
7. Work towards agreed KPI targets to meet company objectives.
8. Capture & record data on Q-Pulse as part of the CRM (Customer Relationship Management).
Established in 2018, Healthcare Partners Ltd (HPL) is a wholly-owned subsidiary of the Royal Surrey NHS Foundation Trust.
We offer a consultative, collaborative approach — based on a genuine desire to make healthcare provision outstanding, and respecting the opinions and skills of our fellow clinical professionals to produce exceptional outcomes.
We are a substantial company in our own right, with an annual turnover of around £50m and over 80 staff. We partner with other healthcare providers throughout the UK in both the public and private sectors, reinvesting our profits and savings back into the NHS.
At Healthcare Partners Ltd, the patient is at the heart of all we do. We’re proud to be part of the NHS, helping to make healthcare better.
JOB PURPOSE
The Junior Buyer will:
1. Ensure all catalogues are processed correctly and usage trends are quickly spotted enabling achievement of cost savings. Influence end users and help to standardise and rationalise products and services.
2. Provide high-level customer service to internal clients, offering detailed advice on product availability, expediting purchase orders, and resolving queries related to product availability, pricing, and supply.
3. Communicate effectively with customers and suppliers using Microsoft Teams, email, and telephone and collaborate with cross-functional teams, demonstrating agility and flexibility in responding to work demands.
4. Provide a comprehensive interface for colleagues who require support with HPL and the Trusts purchasing systems and processes.
5. Prioritise tasks and manage multiple work streams efficiently, adhering to a 'No-PO, No-Pay' policy.
The post requires the ability for frequent prolonged periods of concentration with the ability to respond and deal with complex and urgent situations as they arise. The post holder should be able to work on their own initiative, working independently with minimal supervision. #J-18808-Ljbffr