We are recruiting a part-time Evening and WeekendTelephonist & Administrator (maternity cover) to join our team. Priority will be given to candidates who live locally and can work flexible hours. Students welcome. Based in the heart of vibrant Hackney and Shoreditch, Blackberry Cars is an airport transfer company. Serving over 150,000 customers per year, we provide cars to London's major airports, UK cruise ports and beyond. You would be working in a fast-paced, dynamic environment, with opportunities for progression for the right candidates. Responsibilities: Handling customer queries and complaints politely and effectively by phone, email and live chat Monitoring bookings/flights/traffic conditions to ensure all drivers are on time Checking and maintaining paperwork in line with statutory reporting requirements Skills Attention to detail Good telephone manner Able to work alone and as part of a team Punctual and reliable Flexibility a definite advantage Must have a customer focused approach and excellent customer services skills Days & Times Saturday 2.30pm -10pm Wednesday 4pm - 10pm Plus 2 additional hours (in total) to be worked either split over the start of these 2 shifts or on a separate day Total 15.5 hours per week We may consider applicants who are only available to work the Saturday shift. Experience is not essential for this role as full training will be given, but a positive approach is. If you think this is you, and you would like to apply, then please forward your CV to Andy. Please include a covering letter explaining why you are suitable for this role. Please also include details of when you would be able to work the 2 additional hours, and whether you are applying for the full 15.5 hours or just for Saturdays. Location: Shoreditch, 2 minutes walk from Haggerston Overground Station Salary: £13 per hour Experience: No experience in this role is necessary as full training will be provided Due to anticipated high response rates, if you haven't heard back from us within 2 weeks, please assume your application was unsuccessful. May suit student Candidates with courier or chauffeur experience welcome