Front Office Host/ess
Andaz Andaz Liverpool Street GB - ENG - LondonProperty ManagementHourly/Entry Level EmployeeFull-timeReq ID: LON005914Local
Summary
Front Office Receptionist
Salary: £25,704.00 plus service charge
At Andaz, which translates from Hindi as "personal style", we empower each colleague to be their authentic self and create memorable, personable experiences for our guests.
Just some of the benefits you will enjoy as aFront Office Receptionist at Andaz London Liverpool Street, a concept by Hyatt Hotels
1. 12 complimentary nights a year across Hyatt Hotels worldwide
2. Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
3. Free meals on duty
4. 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
5. Business attire laundered complimentary
6. Headspace membership and access to our Employee Assistance Programme
7. Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide
What you will do as aFront Office Receptionist
8. Ensures that the task sheets are accurately completed at all times to ensure the most efficient communication with all Hotel departments.
9. Responsible for managing the flow of incoming guest services email requests and their delegation for completion
10. To meet and greet arriving and departing guests in a friendly and courteous manner assisting with luggage and transportation arrangements as appropriate.
11. Checks and actions the trace report on a daily basis and reports all unresolved traces to the Shift Leader
About Andaz London Liverpool Street
Joining Andaz London Liverpool Street is choosing a 5-star lifestyle hotel located in the heart of vibrant East London. With five different Food & Beverage concepts ranging from Brasserie, Café Bar, Wine Lounge, Gastropub to Japanese cuisine, guests have a wide range of dining options to suit their every need.
At Hyatt ‘We care for people so they can be their best’. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever-growing Hyatt family which has 1150 hotels in over 70 countries and is recognised as a Great Place to Work Company!
Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities.
Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.
Next steps: Apply today for this Front Office Receptionist role and start your journey with Andaz London Liverpool Street!