Roadside Technician - Permanent role
Full Time – 40 hours
Base salary - £33,000 - £37,000
About us
We're Green Flag, part of the Direct Line Group (DLG), and we've been helping motorists all over the country since 1971. We are an award-winning brand recently named the top breakdown cover provider in the Finder 2022 Customer Satisfaction Awards, independently voted for by consumers.
It's an exciting time for us, and we're thrilled to grow our teams, looking for people to join as a Roadside Technician.
What you'll do
As a Roadside Technician, you will be contracted to work 40 hours, four days a week, starting on a shift pattern with operating hours between 7am and 8pm, Monday to Sunday, with the opportunity to do overtime at your discretion. You will be provided with a Green Flag vehicle and uniform and start your day from home.
Our customers rely on their vehicles for daily activities, and sometimes they need assistance to get back on the road. As a Roadside Technician, you'll use your technical knowledge to assist customers who might be out of fuel, need a tyre repair/change, or require a new battery. You will diagnose problems and resolve them, ensuring customers can continue their journeys without further interruptions.
What we are looking for
* A current Category B driving licence is necessary.
* NVQ Level 2 or similar type of accreditation in light vehicle maintenance.
* Demonstrate empathy and a desire to achieve the correct outcome.
* Experience in the Motor Repair industry (essential).
* Experience of lone working (desirable).
* Utilise and apply up-to-date vehicle repair techniques.
* Display and utilise best practice and first-class Health & Safety behaviours.
* Collaborate with the dispatch team to improve the customer claims journey.
* Use self-initiative.
What we’ll give you
* 9% employer-contributed pension.
* 50% off home, motor, and pet insurance plus free travel insurance and Green Flag breakdown cover.
* Additional optional Health and Dental insurance.
* EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax-efficient way.
* Generous holidays.
* Buy as you earn share scheme.
* Employee discounts and cashback.
* Plus many more.
Being yourself
Direct Line Group is an equal opportunity employer. We believe diversity of background and thinking is a significant strength in our people. We're proud to feature as one of the UK's Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers.
If you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you.
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