Job Description
We are currently seeking an Operations Manager to join our Warehouse Operations team at our Corby (Geddington Road) site.
As Operations Manager you will manage all site operations activity across all warehouse functions to maximise profit whilst achieving revenue growth targets. You will focus on ensuring SLAs are improved on every occasion. The Operations Manager will play a key role in helping improve the site and develop the management team to ensure there is a clear succession plan in the operation.
As the successful candidate, you will contribute to the overall success of the site, and will report directly to the site GM.
This is a full time, permanent position working any 5 from 7 day shifts. We’re offering a competitive salary and the opportunity to work with a market leader.
Job responsibilities of Operations Manager include:
1. Manage the collection of data and maintenance of records as required to produce the agreed Key Performance Indicators.
2. Performance and development reviews with direct reports, ensure succession plans are in place
3. Ensure compliance with Health & Safety reporting, including employee accidents, near misses, MHE status/defects
4. Track and report on team performance
5. Resource planning, recruitment and management of agency requirements
6. Ensure all individual KPI’s are met across the contracts to ensure customer SLA is met
7. Support in the resolution of staff-related matters to reduce disruption to the operation
8. Regular communication with clients, building strong working relationships
9. Manage budgets and forecasting to support effective planning
10. Minimise cost by managing stock accuracy and loss
11. Prepare, revise and submit reports, budgets and other documentation as and when requested
12. Driving continuous improvement within the operation
Qualifications
To apply for the role of Operations Manager you will possess the following skills, experiences and qualifications:
13. Experience of managing large teams within a fast-paced, commercially focussed environment
14. Able to work effectively and communicate with all levels within an organisation
15. Experience and knowledge of continuous improvement principles and methodologies
16. Problem solving and root cause identification skills
17. Client facing – experienced at interaction with senior management teams
18. Ability to build effective working relationships with key stakeholders
19. Commercial awareness
20. Experience managing client SLA’s, measuring and monitoring performance using various IT systems
21. Proactive approach when identifying potential challenges
Additional Information
As part of our drive to make iForce a great place to work. We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers.
Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives.
Our People are the driving force behind our success, which is why we offer a wide range of benefits which include:
22. Annual Leave – Competitive holiday entitlement of 25 days + 8 bank holiday
23. Company Bonus – We do our best work to succeed together. When we achieve our goals you'll be rewarded through our bonus scheme
24. Private Medical Cover – This gives you peace of mind, you have choice, flexibility and speed of access to the most clinically appropriate care via Bupa
25. Pension scheme – we want colleagues to enjoy a comfortable retirements so we offer agreat contribution of 5% employee and 3% employer
26. Life Assurance - x 2 your annual salary
27. Wellness – Via our Employee Assistance Programmewe offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year
28. Eye Care Vouchers – We can provide you with substantial savings with free eye tests and discounts on prescription glasses
29. Reward & Recognition – We recognise that employees have gone the extra mile via Employee of the month and year, special recognition and long service awards.
30. Everyday discounts - via our benefit platform you will have access to over 50 retailer discounts for everyday savings!