Christian Dior Couture offers more than a beautiful brand to our clients; we invite them to be part of the heritage, to share our passion for luxury and to be part of the Dior family. We look for the same desire in our employees, to have enthusiasm and passion about being part of the House of Dior.
We are looking for an organised and proactive individual to join our Bicester Village as an Administrator on a 9 month fixed-term contract.
Your duties will include but not be limited to the following:
Cash handling and control:
* To handle all cash transactions and respect all cash procedures.
Administrative duties:
* Cuts off
* Invoices, credit notes, repairs, procedures...
CD procedures implementation:
* To be responsible for CD procedures / audit points such as sales, cash, security, database, gifts.
* Use / implement the CD procedures handbook at all times as a guidance and reference.
* To follow refund procedures.
* Be responsible for the client database (CDM), ensuring the targets for capturing and developing data are met and that data is cleansed and merged effectively where necessary.
* Be the boutique's report for CDM/Marketing strategies, communicating regularly with Head Office CDM team and others in the boutique such as, Retail Support Coordinator.
Stock:
* To organise and implement stock takes weekly.
* To integrate, prioritise and follow up all deliveries. To ensure that replenishments are carried out as often as possible.
* To be responsible for all transfers in and out for all of Europe.
* To make sure all deliveries processed before store opens.
* To support on stock movement as well such as carrying deliveries.
* To send and receive all repairs to different repair centres.
* Regularly chase the status of repairs and communicate to relevant department.
* To improve the stock storage spaces and organize the stockrooms.
* To deal and report all stock issues: stolen pieces, discrepancies, slow movers.
* Develop accurate reporting: end of month results, stock take results, negatives, faulty...
* To participate and support the stock manager on stock take twice per year and the targets need to be achieved. Annual inventory once per year.
* To follow all CD procedures with respect of garment protection, stockroom housekeeping, and security tags.
* To ensure that the stock is appropriately security tagged to prevent theft by customers and that the Company procedures on security in relation to theft are adhered to.
* To ensure the stock is secured.
Minimum Requirements:
* Previous administrative experience obtained from either a retail store or office environment.
* Passionate about Dior, our heritage, clients, products and store experience.
* Competent user of all Microsoft Office packages (Excel Intermediate).
* Excellent communication skills.
* Reliable, committed, hard-working and self-motivated.
* Highly organised and pro-active attitude.
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