Job summary This is an exciting opportunity to join the Diabetes Department at the RUH, Bath. We are looking for an enthusiastic and dynamic individual to join our fantastic team and help us make a positive difference for our patients. The post holder will be a key member of the Diabetes pump service, providing full and comprehensive support and high level administration to the Team. This role will support the Diabetes Specialist Nurse team to manage patient pump and specialist technology warranties, management of consumables and pump ordering, co-ordination of technology training, facilitation between manufactures and the Diabetes Nursing team. The post holder will work alongside consultants and key stakeholders to assist with the implementation of processes and projects that support the future goals and expectations of the Adult Diabetes Pump Service, with involvement in the implementation of the procurement framework. Main duties of the job Arrange and facilitate the management of pump and specialist technology renewal sessions, liaising with individual representatives, making amendments when necessary, dealing with cancellations. Managing Adult Diabetes pump renewal appointments at the RUH, ensuring these are booked through SystmOne and that any missed/cancelled appointments are rescheduled accordingly. This role will also need to work with the Diabetes Nurse Specialist and representative to ensure that the outcomes of pump renewals are recorded electronically. Event management in the organisation of meetings, specifically pump introduction sessions and technology training sessions, co-ordinating with the nursing team to ensure these are utilised. Ensure all relevant pre-information is sent to patients prior to any training sessions. Documentation development, audit and maintenance of the Diabetes Nurse Specialists SystmOne activity requiring extensive use of Microsoft office, including Excel, Word and Responsible for accurate ordering for all patients medical pumps, specialist technology and associated consumables, tailored to individual patient needs. Managing warranty list with the Lead Diabetes Specialist Nurse to ensure technology orders are initiated in advance of equipment expiry. To facilitate the entire ordering pathway, this includes recording requisition and purchase order data and accurately ensuring all appropriate ordering documentation is completed and sent within a timely manner. About us At the RUH we put people at the heart of what we do, working together as one team to make a difference for our patients, each other, and our community. No matter what your role is, we value everyone's contribution in supporting the exceptional, person-centred care we pride ourselves on. We are proud to be in the top 20 best hospitals to work for in the country. We are committed to creating a compassionate and inclusive environment. This can be seen in our growing community of staff networks - celebrating successes and creating opportunities to listen and learn. We value our differences, champion kindness and civility, and truly believe that diversity makes us stronger. A culture of learning, developing and innovating is the thread that runs throughout our whole organisation. We want to support you to thrive, taking your career to its full potential. We value staff well-being, with a well-established programme of support. We believe in a holistic approach spanning all aspects of living a healthy life, including physical, emotional, spiritual and financial well-being. We've even got a pool We are committed to supporting you and hope you want to join our team. In the meantime, find out more about living and working the beautiful historic city of Bath, learn about our extensive package of staff benefits, and read about how we're providing healthcare fit for the future with the landmark Dyson Cancer Centre and our passion for research. Date posted 08 January 2025 Pay scheme Agenda for change Band Band 4 Salary £26,530 to £29,114 a year per annum pro rata Contract Permanent Working pattern Part-time Reference number 427-6843599 Job locations Royal United Hospitals Bath, Diabetes Centre A19 Combe Park Bath BA1 3NG Job description Job responsibilities Please find attached to the vacancy a detailed person specification and job description for further information about this role. Job description Job responsibilities Please find attached to the vacancy a detailed person specification and job description for further information about this role. Person Specification Knowledge & Experience Essential Significant previous secretarial/administrative experience Desirable Experience within the NHS or similar health care setting Experience of working within the diabetes speciality, specifically diabetes technology Specific Skills Essential Working knowledge of Microsoft Office - Word, Excel, Outlook Evidence of Keyboard skills Evidence of ability to communicate with all levels of staff and members of the public Qualification & Training Essential Educated to GCSE pass level or CSE equivalent qualification. Evidence of good literacy and numeracy skills Word processing / audio typing qualifications or RSA level II or equivalent Understanding of administration processes to NVQ Level 4 or equivalent knowledge and experience Desirable AMSPAR qualification Person Specification Knowledge & Experience Essential Significant previous secretarial/administrative experience Desirable Experience within the NHS or similar health care setting Experience of working within the diabetes speciality, specifically diabetes technology Specific Skills Essential Working knowledge of Microsoft Office - Word, Excel, Outlook Evidence of Keyboard skills Evidence of ability to communicate with all levels of staff and members of the public Qualification & Training Essential Educated to GCSE pass level or CSE equivalent qualification. Evidence of good literacy and numeracy skills Word processing / audio typing qualifications or RSA level II or equivalent Understanding of administration processes to NVQ Level 4 or equivalent knowledge and experience Desirable AMSPAR qualification Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Royal United Hospitals Bath NHS Foundation Trust Address Royal United Hospitals Bath, Diabetes Centre A19 Combe Park Bath BA1 3NG Employer's website https://www.ruh.nhs.uk/ (Opens in a new tab)