Norwich Fitness and Wellbeing Club | Permanent contract | Full time £24,980.80 per annum 40 Hours per week Making a great first impression is really important. That’s why we need the right person to join us and help greet our members and visitors to the club. What matters is that you have both the confidence and empathy to provide excellent customer care to all sorts of people. As a Front of House Team Member / Receptionist at Norwich Fitness and Wellbeing Club, you’ll bring great communication skills, both face-to-face and over the phone. You’re flexible, motivated and you show plenty of initiative. You also have basic computer skills, including Word and Excel. As a Member of the Front of House Team, you will: Support the smooth running of our reception and café areas Help us create a friendly, relaxing and professional environment Provide exceptional and efficient customer service to everyone who visits our club Give a warm welcome, answering queries in a caring and helpful way, making sure everyone feels valued Support the café team, with preparing and serving fresh, healthy and nutritional food and drinks Helping you feel good. We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what’s important to you. Join Nuffield Health and create the future you want, today. If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role. REWARDS & BENEFITS Helping you be and feel your best. Annual Leave 25 days Bank Holidays, increasing to 27 days after 5 years and to 30 days after 10 years of service. Nuffield Health Healthcare Plan Membership is free for employees and you can add partner and dependants at your own cost. Financial Wellbeing A range of employee benefits through a Financial Wellbeing provider – including affordable loans repaid through salary, access to your pay when you need it, simple savings, a government Help to Save scheme and money insights. Cycle to Work Scheme Save money, get fit and reduce your carbon footprint by taking advantage of this tax-efficient scheme to get a new bike. Gym Membership Free membership to any Nuffield Health gym, plus discounted memberships for family members. Online GP Discounted access to secure video and telephone GP consultations and a suite of healthcare management tools, provided by digital healthcare company Doctor Care Anywhere.