JOB DESCRIPTION
AKG Group UK Company: Jobs 22
Position Title: Community connector
Job Level 9
Role Status: Fixed- term
Reports To: Business Manager
Roles Reporting to this Position: N/A
Primary Objective: The Workforce Development Initiative aims to elevate the skills and qualifications and support into work of Cannock chase residents, focused on
• Functional Skills English courses
• Functional Skills Maths courses
• ESOL provision
• Soft skills provision including communication, motivation, problem solving, teamwork, and conflict resolution.
• Life Skills courses such as cooking, travel training, creative arts, foreign languages, being energy efficient, mental health awareness, fitness, gardening, confidence building, baking, volunteering within the community, and work experience.
• Understanding “green growth skills” (these are skills that align to net zero ambitions with low carbon growth, assist local low carbon requirements in the local supply chain and what is required to help the District enable the UK to meet its net zero priorities).
• Practical digital skills which compliment those being delivered by the South Staffordshire College’s Digital Skills Academy and is the next step from the Staffordshire Multiply programme.
Key Relationships/Interactions
Internal
• Business Manager, senior employment coach, Employer services, Finance and LPU
External
• JCP, Community groups, key stakeholders within LA, training and skills providers
Key Responsibilities
Community Connector
To support residents, the community connector will:
• Undertake outreach to engage potential residents onto the programme through Community centers, partnership working, and social media).
• Hold a caseload.
• Undertake Diagnostic Assessments to inform SMART Learning Plans.
• Lead regular one-to-one progress reviews.
• Deliver employment-focussed support e.g. building confidence and motivation, completing course applications.
• Support residents to apply for, start and complete training in target sectors (see below).
• Refer residents to accredited training and group and one to one training where necessary.
Target groups for community activity to engage with are
• High amount of low-income households
• Higher economic inactivity
• Low skilled
• Lack of energy efficiency knowledge
• Digitally excluded.
• Poor health
• Poor financial capability.
Essential/Desirable Skills, Knowledge and Experience
• Experience in providing one-to-one support or coaching and positively influencing other people’s professional or personal development.
• Experience of working in the employment and skills sector and delivering to specified targets, quality standards and compliance measures is essential.
• Experience of using motivational and action planning techniques to manage the progression of participants into sustainable work opportunities.
• The empathy it takes to engage with all sorts of people, and the confidence to challenge them if you need to.
• The ability to handle complex cases at the same time in an environment where you will have targets to achieve.
• The need to be organised and be able to manage time effectively and ensure monthly targets are achieved.
• Excellent communication skills, including the ability to motivate and inspire others.
• An influencing approach, especially when it comes to bringing other people around to your way of thinking.
• The need to have a good understanding of the local and regional labour market.
• A practical understanding of the recruitment and selection processes.
• You should be comfortable to do some local travel, and using a range of digital channels including phone, video conferencing and email.
• Good administration, IT and good experience of using MS office software.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .