Overview
Let us help you take the next step in your career at our Western Dental/Brident Offices as a Floor Supervisor! At Western Dental/Brident Offices, we have modern, fully equipped state-of-the-art dental practices that you will be proud to be affiliated with. We recognize that our team members are part of the Western Dental/Brident family where we provide excellent professional, financial, and personal growth for your dental career.
Responsibilities
* Supervise all back office staff including scheduling, training, performance evaluations, and holding staff accountable.
* Participate in the hiring, selection, and retention for back office staff.
* Responsible for patient management by partnering with dentists, providing patients with proper pre and post-treatment instructions, and ensuring patient satisfaction.
* Monitor patient flow by effectively reviewing the sign-in sheet and appointment book and making necessary adjustments to the schedule.
* Responsible for ensuring sterilization of the office and equipment.
* Ensure compliance with all OSHA, Dental Board, and Corporate policies and procedures.
* Conduct all weekly/monthly/quarterly inspections.
* Maintain dental supplies and inventory; stock supplies in operatories, restrooms, lab, etc., as needed.
* Maintain proper patient treatment records.
* Lead, inspire, and motivate back staff.
* Participate in monthly operational meetings.
* Prioritize UPE (Ultimate Patient Experience).
Western Dental/Brident offers a competitive benefits package designed to enhance the lives of our team members. Team members are eligible for benefits based on their full-time status.
* Paid Time Off (PTO)
* Medical and dental insurance
* Vision coverage
* 401K plan
* Highly competitive salaries
* Outstanding professional training
* Exceptional growth and career advancement opportunities
Qualifications
* Experience supervising a team of 8-12 team members with the ability to demonstrate authority, delegate responsibility, and hold a team accountable.
* Working knowledge of dental equipment and terminology, OSHA, and safety compliance.
* Must have a current X-Ray License. (Or an agreement must be signed that the X-Ray license will be obtained within six (6) months of employment.)
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