Global Workplace Solutions is a division of CBRE providing integrated solutions across large multi-discipline property portfolios. We are an organisation that has people at the heart of its culture and our aim for this account is to deliver an exceptional service to BT. Our BT Workplace team provide a full range of building maintenance services to their 7,000 buildings in the UK, from commercial offices and telephone exchanges to call centres and retail shops. We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect Integrity Service Excellence The role: GROUNDS MAINTENANCE OPERATIVE The Grounds Maintenance Operative is responsible for ensuring that following each visit to the allocated buildings the relevant output standards are met and all sites and buildings present a neat, tidy, and well-tended appearance. To create and maintain to a required standard in Grounds Maintenance in line with the agreed specification. Key responsibilities are as follows: Ensure that grounds are maintained to the standard and at the frequency specified by BT in the contract. This is to include, but not restricted to: o Grass cutting and edge trimming o Prune bushes, shrubs, and hedges (seasonal unless H&S). o Prune all other trees to industry standards (remove low obstructing branches to height of 2.2m above ground level). o Clear fences, walls and gates of weeds, moss, algae, and other inappropriate plant growth o Clear roads, paths, terraces, car parks and other hard standing of weeds, moss, algae, debris, and leaves o Ensure that boundaries, roadways, parking areas and pathway road markings (including signage) are visible, and no overhanging plants are present. To carry out self-assessments for Key Performance Indicator (KPI) 13. Standard to be reached at end of visit. To take proactive responsibility for meeting Health and Safety requirements whilst undertaking the role To comply with all relevant legislation (including Local Authority legislation) including that relating to waste, pesticides and COSHH To take responsibility for and maintain in good working condition all company equipment including vehicles. To ensure that all clients and customers are dealt with promptly and courteously according to company standards. Supports delivery of Health and Safety policy and standards. To complete all allocated Grounds Maintenance tasks shown on the Work Schedule for a specific area. Person Specification: Full UK driving licence (preferably with trailer towing category on licence). Able to perform the role to the required standard within a short period after completion of training. Up to NVQ Level 2 qualification as a minimum. Must be willing to travel between sites on a day-to-day basis. Undertake the Control of Works Authorised Person (AP) role and support identification of other relevant APs and Competent Persons (CPs) on own site areas. Able to perform the role to the required standard within a short period after completion of training. Good communication skills. The ability to plan own work schedule according to the business needs and environmental conditions. Must have the ability to be able to lone work most of the time. Awareness of Grounds Maintenance specification General industry awareness Experience of being part of a team which has to deliver specific targets. Must have an understanding of Job allocation software. Trained to Lantra Awards and/or NPTC Industry Standard level is recommended however training will be given if the required experience levels are met. Our mission: To build a world-class business through exceptional service and exceptional people