Based: Falkirk (onsite Monday to Friday)
Escape Recruitment Services Commercial Division are currently recruiting for a engineering manufacturing organisation based in the Falkirk area. We have an excellent opportunity for an Account Manager to join the team on a permanent basis due to continued growth.
This is a site based role, working as part of a small, busy team and reporting to the UK Sales Manager. There is a clear pathway and opportunity to develop and progress internally within the organisation.
Responsibilities Include
Build and maintain relationships with customers, gaining a clear understanding of their business needs and future forecasting
Provide technical product specification, availability and pricing
Negotiate and influence customers
Manage and follow up on sales quotations
Provide exceptional levels of customer service
Allocate stock to orders and source products from approved supplier where required
Liaise with internal teams including distribution, quality, procurement, logistics etc
Point of contact for customers throughout lifecycle of sales process right through to delivery
Achieve customer account revenue targetsBackground Required
Experience of working in a similar account management &/or sales role
Previous experience or capability of working with technical products
Exceptional communication skills with the ability to build relationships customers and internal teams
Ability to take ownership of tasks and use initiative, with a flexible approach to support in a team environment
Confident, resilient and able to work in a fast-paced environment
Confident IT skills including MS Office, CRM, ERP systems