Cardiology Patient Pathway Co-Ordinator/Medical Secretary
St George's University Hospitals NHS Foundation Trust
There is currently an exciting opportunity for a dynamic and ambitious individual to join the Cardiology Department as an experienced full-time Patient Pathway Coordinator/Medical Secretary. The post provides an excellent opportunity to further your career as a healthcare administrator, working within a thriving and busy service.
We are looking for someone with relevant secretarial experience, who is enthusiastic and willing to learn. You will need to have previous communication experience within a hospital setting, as you will be communicating with various stakeholders including patients, nurses, doctors, and consultants. You will need to demonstrate that you can work well within a multidisciplinary team. Time management skills are essential as you will need to balance the demands of a very busy workload. The post holder will need to have some prior experience of providing administrative services in a healthcare setting and will require the ability to learn healthcare systems quickly.
Main duties of the job
The Patient Pathway Coordinator/Medical Secretary will report directly to the Assistant Service Manager for Cardiology. They will be expected to work autonomously but under direction. Each Patient Pathway Coordinator will work within their care group, liaising with consultant and junior doctors. The role is key to delivering an effective service to our patients.
Job responsibilities
Please see attached the job description for more details on the main responsibilities for this role.
Person Specification
Knowledge
* Knowledge of medical terminology
* Knowledge of requirements of confidentiality and the Data Protection Act
* Knowledge of NHS priorities
* Knowledge of NHS complaints procedure
Skills
* Ability to work unsupervised
* Computer/word processing skills including use of email (e.g., ability to create directories, documents, mail merge, etc.)
* Excellent communication and interpersonal skills
* Excellent organisational skills
* Ability to use Excel / PowerPoint / Access
* Ability to use the Patient Administration System (iCLIP) and the Electronic Patient Record (EPR) or equivalent
Experience
* Secretarial/Administration Experience
* Experience of working and communicating within a hospital
* Experience in establishing/maintaining robust admin systems
* Relevant knowledge and experience of RTT pathways and validation
* Experience of working with multi-disciplinary teams
* Experience of working within cardiology
Qualifications
* Good general education including GCSE in Maths or English (or equivalent)
* Higher level education, qualification in business administration or an admin NVQ
* Typing 60 WPM
* AMSPAR
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
St George's University Hospitals NHS Foundation Trust
£31,944 to £34,937 a year per annum including inner London HCAS
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