Role Specification
JOB TITLE: Field Service Engineer
LOCATION: Field Based
SALARY: £30,900
WORKING HOURS: Any 4 days out of 7 + every other weekend
MAIN PURPOSE OF JOB
To deliver a comprehensive Service Support and Service Delivery engineering function which is cost effective and efficient to the Betfred UK Retail Estate. The successful candidate will be required to support, maintain, repair, and refurbish IT Equipment within our Retail High Street Licensed Betting Offices.
KEY ACCOUNTABILITIES
1. Installation, maintenance and repair of network infrastructure, audio/visual installation, CCTV, Self-Service Terminals, IT equipment and associated peripherals.
2. Report to engineering management and liaise with Retail Service Desk and Retail Support daily.
3. Full compliance with Health and Safety legislation.
PERSON SPECIFICATION
QUALIFICATIONS / EXPERIENCE / SKILLS
1. Excellent interpersonal and written communication skills.
2. Appropriate level of computer literacy.
3. Appropriate level of problem-solving skills.
4. Appropriate level of technical skills.
5. Appropriate level of network skills.
6. Appropriate level of Audio/Visual Installation and RF distribution.
7. Full driving licence essential.
PERSONAL CHARACTERISTICS
1. Able to follow and carry out instructions.
2. Able to remain calm under pressure.
3. Proactive approach to work.
4. Friendly, approachable attitude towards team and others.
5. Able to meet tight deadlines.
6. Ongoing commitment to personal development.
7. Able to self-motivate, work alone and as part of a team when required.
8. Resourceful.
DESIRABLE
1. Prepared to drive medium to long distances.
2. Flexible approach to working hours as required by the business to work weekends, Bank Holidays, early morning, and evenings.
3. Able to spend short-medium periods away from home when required.
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