What you will do in your working day
* Provide potential and existing customers with the highest level of customer service and support the wider sales team in generating and chasing leads
* Process sales for customers using the in-store payment systems, quoting correct pricing, delivery date and stock requirements
* Focus on effective customer account management, aiming to increase the company’s customer base and develop long term collaborative relationships within the building trade
* Maintain up to date product and industry knowledge
* Use creative marketing materials to promote Howden's products, depot events and sales periods to new and existing customers
* Keep in touch with both depots' lead banks regularly via the telephone and using our customer engagement messaging tool
* Develop long term collaborative relationships with customers
* Proactively gain new accounts, repeat business, and generate qualified leads for the team through outgoing sales calls
The training you will be getting
* Trade Supplier Level 2 qualification
* Training provided by in house Learning & Development Team
Support from external training provider
* 15 Month programme including minimum 12-month learning period plus end point assessment
What to expect at the end of your apprenticeship
* It may lead to full-time employment with the company