Business Support Administrator
Salary: £27,000 per annum
Working Hours: 40 Hours per week
Contract: Temp-to-Perm
Location: Bicester
Overview:
As a Business Support Administrator, you will be the first point of contact for enquiries from customers, both externally (hospitals) and internally (sales team). Each administrator deals with the sales teams and the technical support team as well as our customers, looking after them and developing good working relationships with all of them, enabling smooth processing of all enquiries. Accuracy under pressure, responsibility and adaptability are required for this demanding position.
The Role:
Business Support
Processing stock movements
Performing and processing stock checks
Processing sales team enquiries
Customer backorder reporting to sales team
Troubleshooting with sales team
Processing enquiries from sales team
Assisting with annual inventory check
Placing purchase orders with suppliers
Goods-in processing incl. inspection
Performing inventory spot checks
Ad hoc duties & projects as required within the department
Customer Care
Answering telephone hotline
Monitoring company's customer service mailbox & processing enquiries accordingly
Processing customer purchase orders incl. consignment usage & replenishment
Processing customer loan equipment
Despatch of products & warehouse maintenance
Troubleshooting with customers
Solving invoice queries
Chasing outstanding purchase or...