About us
Cyon is a Brand Experience agency. We fuse creativity and insight to connect people to brands. We work across all creative platforms in both digital and traditional media. We design brand identities, packaging and literature. We work in film and motion, build websites, make immersive installations, create content and develop strategic, multi-layered campaigns.
Role Description
This is a full-time hybrid role for a Senior Account Manager at Cyon Agency. The Senior Account Manager will be responsible for managing client accounts, developing strategic plans, leading client meetings, and overseeing project timelines. This role will involve working primarily in our Bramley office with the flexibility to work remotely as needed.
You should be confident, diligent and super-organised with a friendly, approachable manner and excellent verbal and written communication skills. The ability to multitask and prioritise is vital as you’ll be handling multiple projects simultaneously. The key ingredient is energy — you will need to bring passion and enthusiasm to every project to make sure the client is always happy with the end result. Our philosophy is to always go the extra mile for client satisfaction and you will need to live and breathe this ethos in everything you do. This is a great agency to work for if you love working in a busy, creative environment.
What skills do you need?
• Oversee multiple projects, ensuring they run to schedule and on budget.
• Work directly with clients on day-to-day enquiries, feedback and approvals.
• Raising quotes and discussing them with clients, liaising with suppliers.
• Work with the creative team to brief and monitor project progress through the studio.
• Help prepare and participate in presentations and pitches to clients.
Qualifications
• Client Relationship Management and Account Management skills
• Experience in developing strategic plans and leading client meetings
• Excellent communication and presentation skills
• Ability to collaborate with cross-functional teams
• Proficiency in Microsoft Office and project management tools
• Understanding of digital marketing trends and technologies
• Previous experience in a creative agency is necessary
• 5 years' of proven success in client management
Salary: £42 – £50K per year depending on experience + benefits
If you’d like to join a progressive agency with great benefits and big ambitions apply today!