Job description
Yellowcom is a leading telecommunications provider serving over 2,500 business customers. We specialise in reselling a range of telecommunications services, including broadband, phone systems, lines, and calls. As we continue to grow, we are looking for a strategic Head of Finance & Revenue to oversee our financial operations and drive revenue growth, ensuring both financial stability and the optimisation of our recurring revenue streams.
Responsibilities
Financial Management
1. Lead the development and execution of the company’s financial strategy to support business objectives, profitability, and long-term growth.
2. Oversee financial planning, budgeting, and forecasting processes, ensuring alignment with the company’s strategic goals.
3. Monitor financial performance by analysing actual results against budgets and forecasts, identifying areas for improvement, and implementing corrective measures.
4. Ensure accurate and timely preparation of financial reports, including profit and loss statements, balance sheets, and cash flow reports for internal and external stakeholders.
5. Manage cash flow, working capital, and liquidity to ensure financial stability and operational effectiveness.
6. Lead, mentor, and develop the finance and revenue management teams, fostering a high-performance culture focused on accountability, innovation, and growth.
7. Ensure that the finance and revenue functions are equipped with the right skills, tools, and processes to drive financial performance and commercial success.
8. Promote continuous improvement in financial operations, revenue forecasting, and revenue management processes.
9. Ensure compliance with financial regulations, tax laws, and corporate governance standards.
10. Lead financial risk management strategies, including identifying risks and developing appropriate mitigation plans.
Debt Recovery
1. Minimising Bad Debt Exposure by developing and implementing strategies to reduce bad debt through proactive credit risk management.
2. Oversee the debt recovery process, ensuring that all outstanding amounts are pursued efficiently and in compliance with company policies.
3. Initiate and manage legal action against defaulting customers, including sending demand letters or initiating debt collection proceedings.
4. Work with third-party collection agencies where appropriate to maximise recovery of long-term outstanding debts.
5. Negotiate payment plans or settlements with customers to recover outstanding debts, while maintaining positive relationships where possible.
6. Prepare detailed reports on bad debt performance, including aged debtor reports, debt recovery progress, and bad debt write-offs.
Efficient & Profit Optimised Billing
1. Oversee the accurate generation and issuance of recurring customer invoices, aligning with agreed-upon monthly billing cycle.
2. Ensure Revenue Assurance & Reconciliation of monthly billing cycle.
3. Maximise the efficiency and profit of our monthly billing cycle.
4. Drive the development of performance metrics and KPIs related to revenue growth, margin improvement, and profitability.
5. Ensure that revenue strategies are aligned with overall financial objectives and support sustainable growth.
Skills & Experience Required
1. Proven experience in finance leadership: Extensive experience in a senior finance role, such as Head of Finance, overseeing all aspects of financial management.
2. Expertise in debt recovery and legal claims: Strong background in managing debt recovery processes, including handling overdue accounts, processing legal claims for unpaid debts, and implementing strategies to reduce bad debt.
3. Billing and revenue management: Significant experience in overseeing billing processes in a recurring revenue model with variable charges (e.g. Utilities), ensuring timely, accurate invoicing and effective collections.
4. Financial analysis & reporting: Advanced financial analysis skills, capable of translating complex data into clear, actionable insights for leadership to support business decision-making.
5. Stakeholder management: Excellent communication and relationship management skills, with experience collaborating with both internal and external stakeholders, including clients, vendors, and senior management.
6. Leadership & team management: Proven experience in leading, developing, and mentoring finance teams, driving performance, and aligning team objectives with overall business goals.
7. Proficiency with financial systems and software: Strong experience with financial systems, including ERP (preferably Sage) and billing software, with an emphasis on automating processes and improving financial transparency and reporting.
Job Types: Full-time, Permanent
Pay: Up to £70,000.00 per year
Additional pay:
* Performance bonus
Benefits:
* Company events
* On-site parking
Schedule:
* Monday to Friday
Experience:
* Debt Recovery: 3 years (required)
* Financial management: 5 years (required)
Work Location: In person
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