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Client:
Powys Teaching Health Board
Location:
Job Category:
Other
EU work permit required:
Yes
Job Reference:
743ca1359699
Job Views:
6
Posted:
22.01.2025
Expiry Date:
08.03.2025
Job Description:
Job summary
The role is central to the coordination of both complex and non-complex discharges. The post will be based within the Patient Flow Hub and have responsibility for overseeing non-complex and complex patient discharges within PTHB Community Hospitals. In the course of their duties, they will be responsible for:
1. Facilitating and/or assisting with effective, efficient, and timely discharge of patients from hospital, with particular emphasis on quick turnaround of patients. This may include complex multi-disciplinary assessment signposting, liaising directly with patients and their families/Care Transfer Coordinators/MDTs, and assisting in case conferences for patients with complex health and social care, palliative care, rehabilitation, or housing needs.
2. Providing families with support and information.
3. Supporting the patient flow hub and working closely with a range of professionals and external agencies within the hospital and in community services.
4. Working independently, following procedures and treatment plans, but under the direction of the patient flow hub and within agreed boundaries.
5. Responsible for ongoing/complex planning regarding process mapping patients' journeys for modeling purposes.
6. Providing training on systems to new staff joining the team.
Main duties of the job
The role is central to the coordination of both complex and non-complex discharges at Llandrindod Wells Community Hospital, and part of the Patient Flow team. The DLO will have responsibility for overseeing non-complex and complex patient discharges within PTHB Community Hospitals.
1. Facilitating and/or assisting with effective, efficient, and timely discharge of patients from hospital. Emphasis is placed upon quick turnaround, which may include complex multi-disciplinary assessment signposting, liaising directly with patients and their families/Care Transfer Coordinators/MDTs, and assisting in case conferences for patients with complex health and social care, palliative care, rehabilitation, or housing needs.
2. Providing families with support and information.
3. Supporting the patient flow hub and working closely with a range of professionals and external agencies within the hospital and in community services.
4. Working independently, following procedures and treatment plans, but under the direction of the patient flow hub and within agreed boundaries.
5. Working as part of the flow hub and effectively with the wider multi-disciplinary team and third sector groups to facilitate patient discharges in a timely manner across Powys.
6. Supporting ward staff and multi-disciplinary teams in facilitating effective, safe, and timely patient discharge.
7. Providing the patient flow hub with updated information on patients requiring discharge.
About us
Being the smallest Health Board in Wales means that you won't get lost in the crowd. Everybody at Powys Teaching Health Board is valued for the contribution they make to our varied and diverse portfolio of community-based services. Together, we can continue to make a real difference to our patients and build on our unrivalled reputation.
As a supportive and progressive employer, we actively encourage you to carve out a career with us through a range of development pathways. We're also situated in one of the most beautiful rural counties in Britain, let alone Wales! Achieving a healthy 'life work' balance is essential, and we recognize this by prioritizing your well-being.
To start your journey with us and to learn more about what we can offer you, please visit our website. There you will find information about our benefits and values, read staff experiences, and learn more about what our beautiful county has to offer.
Job responsibilities
You will be able to find the full Job Description and Person Specification attached in the supporting documents or click Apply now to view it in Trac.
The ability to speak Welsh is ideal for this position; candidates who speak Welsh and/or English are welcome to apply for this position.
THIS POST IS FIXED TERM/SECONDMENT FOR 12 MONTHS DUE TO FUNDING.
Person Specification
Qualifications
Essential
* Experience of working in an administrative capacity within Health or Social Care teams at NVQ Level 3 level or equivalent.
Desirable
* Knowledge about discharge planning from a Health or Social Care setting.
Experience
Essential
* Experience of work in an administrative capacity involving a range of disciplines.
* Administrative skills including excellent IT skills.
* Experience of multidisciplinary team working.
* Understanding the need for strict confidentiality.
Desirable
* Previous experience in an NHS or Social Care clinical setting.
* Working in a high-paced role and adapting to change depending on workload.
Aptitude and Abilities
Essential
* Excellent verbal and written communication skills.
* Numeric skills.
* Excellent IT, computer literacy, and keyboard skills.
* Good interpersonal skills.
* Excellent organizational and time management skills.
* Good record keeping.
* Able to work independently whilst under appropriate supervision.
* Good communication skills.
* Able to demonstrate a positive and caring attitude to all patients, relatives, and members of staff in a calm manner.
* Flexible approach to needs of service.
* Ability to motivate self and others.
* Confident in approaching tasks.
* Enthusiastic.
* Ability to deal with distressing situations.
* Abilities required to perform effectively in the role.
* Able to demonstrate tact and diplomacy when working with others.
Desirable
* Ability to speak or learn Welsh to a satisfactory level.
* Ability to work with patients with communication barriers/motivational issues.
* Able to provide constructive feedback on performance to others in a manner that is well received.
Values
Essential
* Demonstrate PTHB Values.
Other
Essential
* Flexibility to meet service needs.
* Able to undertake the full range of duties of the role.
* Satisfactory DBS clearance.
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