Our friendly Ashford and Canterbury Community Mental Health Team is seeking a part-time highly motivated and organized Administrative Assistant to join their busy team in Ashford.
KMPT is a leading provider dedicated to improving the lives of people in Kent & Medway. We are committed to delivering high-quality, compassionate care to our patients.
In this vital role, you will play a crucial part in supporting our clinical teams and ensuring the smooth and efficient delivery of patient care.
Responsibilities:
* Manage daily mail: Open, date stamp, and dispatch mail promptly.
* Data entry: Accurately input and update patient information into various systems (e.g., RiO) including new referrals, progress notes, test results, and questionnaire outcomes.
* Maintain clinic appointment lists: Check and update appointment schedules in RiO.
* Liaise with internal departments: Build and maintain strong working relationships with colleagues across the organization.
* Provide general administrative support: Photocopying, filing, and other ad-hoc duties as required.
Qualifications:
* Ideally, you’ll be educated to GCSE in Maths and English or equivalent and NVQ Level 2/RSA2 or equivalent.
* You’ll either have past customer service experience or a brilliant understanding of what makes a great service experience.
* Confident, professional, organized, and with a keen eye for detail; you’ll be at home speaking with our patients and making sure that your work is of the very highest quality.
* With experience in MS Office, you’ll know your way around Outlook, Excel & Word, and previous audio typing experience is a bonus.
* Able to stay calm and professional at all times, you’ll always make sure that you put the needs of our patients at the fore.
* If you’re asked to attend an interview, there will be a literacy and numeracy test.
Come and work with us in the Garden of England where we combine exceptional professional development opportunities with a tremendous quality of life.
We are Kent and Medway NHS and Social Care Partnership Trust (KMPT), providing mental health, learning disability and specialist services, serving 1.8 million people in Kent and Medway, as well as specialist services for adults in Sussex and Surrey. We are rated Good overall by the CQC.
You will be joining friendly, passionate colleagues, rich in their diversity, who are committed to providing excellent care to our service users and their loved ones.
Our Strategy:
Our mission is what we set out to do every day: We deliver brilliant care through brilliant people.
Our vision is where we want to be in the future: To provide outstanding care and to work in partnership to deliver this in the right place, for every service user, every time.
For further details / informal visits contact: Name: Emma Black Job title: Business Administration Coordinator Email address: emma.black4@nhs.net Telephone number: 01227 202 527
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