Service Assistant – Audi Tetbury Salary £26,862.26 45 Hours Per Week Join our Team as a Service Assistant: Be the Face of Excellence Working with world-class brands and delivering experiences you can be proud of; you will be the first point of contact for all customers that come through our doors. You will have excellent communication, great organisational skills, and the ability to create a warm and welcoming environment. As part of a successful, global automotive group, you’ll broaden your experience across both sites and brands. And with the right support from us, you’ll be able to progress as high as you can aim. What we can offer you 33 days’ annual leave, including bank holidays (pro rata) The opportunity to buy additional holiday Retail discounts that save you money every day Gym discounts, cash healthcare plans, and a cycle-to-work scheme Car discounts for new and used purchases and servicing Flexible pension scheme and Sharesave scheme to grow your savings Family-friendly policies that help you spend more time with the people that matter A wellbeing programme to support you and your family Ongoing recognition from your peers and leadership team A community volunteering day What you’ll do day to day Meet & Greet Customers & Visitors and provide suitable refreshments Answer and manage telephone system/emails and relay messages in timely manner Accurately record calls & visits Job Card Preparation Allocate Loan Cars, Collection and Delivery Slots Providing quotations for repairs and servicing Helpful skills and qualifications Don’t worry about ticking off every single skill here − if you care about delivering great experiences as much as we do, we want to hear from you. Excellent communication skills, both written and verbal IT literacy Incredible customer service skills The ability to multitask and work under pressure A friendly and approachable manner Be part of something big Group 1 Automotive is on an exciting growth journey. We’re the largest partner in the UK for Mercedes- Benz, Volkswagen and Audi, and second largest for BMW & MINI. Home to more than 7000 colleagues who are dedicated to providing exceptional customer services, we have 113 dealerships in the UK, representing 21 brands at the forefront of automotive retail. But you don’t need to love cars to work with us - you just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people. In return, we recognise that the success of our business is because of our fantastic people. Which is why we’re committed to providing fantastic career opportunities, comprehensive training, competitive pay and benefits and full support personally and professionally.