The successful candidate will be required to work 37.5 hours per week, working across Monday - Sunday on a rota basis, covering early (8AM - 4PM) and late (1PM - 9PM) shifts. Temporary cover is required for approximately 1-2 months, with a possible extension due to performance.
In this position, you will be expected to:
1. Hold a caseload of key clients and conduct regular key working sessions resulting in agreed support plans that are outcome focussed, SMART, and demonstrate progress.
2. Produce comprehensive and high-quality risk assessment and risk management plans on an ongoing basis.
3. Identify, report, and follow up any safeguarding concerns.
4. Promote activities that support recovery including social activities, exercise, healthy eating, and participation in mutual aid groups.
5. Support clients to identify housing options and tackle obstacles preventing them from moving on to settled accommodation.
6. Work in collaboration with key partner agencies by being responsive to requests, giving regular client updates, and participating in multi-agency working.
7. Work with clients to identify activities that they would like to take part in to prepare them for independence and assist them in accessing such activities.
8. Take part in running activities or small groups in response to identified client needs or as part of a project-wide programme of group work.
9. Support clients that are ready to move into work, education, or training by assisting them to access suitable courses or placements.
Please note: this role involves lone working.
To apply for this role, you must have:
1. Experience of working with vulnerable adults with complex support needs (including substance use, offending, mental ill health, complex housing issues, and/or any other support needs).
2. Working knowledge of supporting clients into supported accommodation, the private rented sector, or other move-on options.
3. Demonstrable understanding of housing and other related legislation.
4. Experience of working with clients who may experience multiple disadvantages and as a result have been rough sleeping and/or homeless.
5. Experience of effectively working with partner agencies and developing contacts and networks across a wide range of local services to enable effective signposting.
6. An understanding of the principles of assessment and risk, planned support, key working, goal setting, and advocacy with vulnerable people.
7. Sensitivity and flexibility to find ways to work with clients who may be reluctant and have a low level of engagement with services.
8. The ability to respond calmly to crises and deal promptly, effectively, safely, and creatively with complex and challenging situations.
9. A level of numeracy, literacy, and comprehension to input data and the ability to use emails, common computer packages, and databases.
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