Critical Facilities Engineer, EMEA
Location: Newport, Wales
Time Type: Full time
Posted On: 30+ Days Ago
About Vantage Data Centers
Vantage is committed to being a workplace of inclusion, equity, respect, and acceptance. We celebrate diversity and intentionally seek out opportunities to learn from one another’s experience.
Vantage Data Centers powers, cools, protects, and connects the technology of the world’s well-known hyperscalers, cloud providers, and large enterprises. Developing and operating across North America, EMEA, and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency, and sustainability in flexible environments that can scale as quickly as the market demands.
Site Operations Department
The Site Operations Department is responsible for the overall health of all mechanical and electrical systems, building maintenance, and performance of all data modules in our data centres. The team is staffed 24 x 7 onsite with Critical Facility Engineers (CFEs) on each shift. This team is the face of Vantage to our customers and the first line of defence regarding the uptime of our campus as well as the performance of our customer installations. Using a Critical Maintenance Management System (CMMS) to plan and track work needed, the Site Operations department manages all preventative and corrective maintenance.
Position Overview
We are looking for a Critical Facilities Engineer who knows what best-in-class service looks like and can make that a reality. This role is an important member of our Site Operations team where we manage some of the most efficient and cost-effective data centre facilities in the industry.
The successful candidate will work with other electrical and mechanical-focused engineers performing maintenance and repair for our data centre infrastructure. We take our customer requirements for uptime seriously and keep our facilities maintained to a very high standard to ensure uninterrupted service for our customers.
If you enjoy working on critical data centre systems (UPSs, PDUs, Diesel Generators, ATS equipment, and Building Controls), as well as industrial electrical equipment and systems, and you have the desire and ability to delight customers with superior service, then please read on!
Essential Job Functions
* Work under limited supervision, both independently and within a team environment.
* Manage multiple one-time and/or ongoing projects.
* Respond to safety and emergency situations and maintain a safe and secure work environment.
* Use discretion and judgment in organizing workflow and adapting as priorities are modified due to a changing environment.
* Frequent contact with employees at all levels of the organization; frequent external contact with vendors.
Duties
* Assist Data Centre Technicians (DCT) Team by providing 24/7 monitoring of the Data Centre infrastructure and by actioning any Remote and Intelligence Hands requests in a timely and efficient manner.
* Undertake daily facility and plantroom checks, ensuring the company not only meets SLAs (Service Level Agreements) but exceeds them.
* Ensure all electrical equipment and infrastructure are maintained to Standards and Health and Safety requirements, in line with the Annual Maintenance Planner.
* Undertake electrical installation works to IEE 18th Edition (BS7671) Regulations to affect company and customer objectives.
* Install racks and accessories to customer Data Halls, in line with DCT and Site Operations team direction.
* Liaise with maintenance sub-contractors to ensure maintenance to the Company’s Fire and M&E infrastructure and equipment are undertaken in line with the Annual Maintenance Planner and Health and Safety guidelines.
* Ensure maintenance and service repairs are completed by vendors on critical Data Centre systems (UPS, PDU, Diesel Generators, ATS equipment, and Building Controls, CRAC, ETC).
* Review reliability reports ensuring availability and capacity targets are achieved and maintained with 100% uptime.
* Coordinate and oversee all maintenance vendors to ensure personnel safety, protect the facility’s critical equipment, and maintain power to the critical load.
* Adhere to, and ensure vendors follow, the Company’s MOPs (Method of Procedure), SOPs (Standard Operating Procedures), and EOPs (Emergency Operating Procedures) to ensure all maintenance activities are performed in accordance with them.
Job Requirements
* Experience with the maintenance and repair of industrial electrical and mechanical systems in mission-critical facilities including emergency generators, electrical distribution, critical and essential PDUs, UPS, switchgear, HVAC, air handling units, and building monitoring/control systems.
* Demonstrate knowledge in operating, maintaining, repairing, inspecting, and testing critical electrical distribution systems, HVAC systems, and building management/automation equipment.
* Ability to read commercial building blueprints and understand electrical single lines and schematics.
* Knowledge of commonly used concepts, practices, and procedures related to mechanical & electrical systems needed to run data centres.
* Technical writing skills and experience, as well as creating, coordinating, updating, and/or modifying MOPs/SOPs/EOPs for critical facilities equipment.
* Electrically qualified to City & Guilds Level 3 or equivalent.
* May be required to complete formal training in an area of specialty, such as UPS maintenance.
* Reliable transportation for reporting to work for shifts or emergencies.
* Travel is expected to be less than 5%, occasionally for training purposes.
* Must complete a background check successfully.
We operate with No Ego and No Arrogance. We work to build each other up and support one another, appreciating each other’s strengths and respecting each other’s weaknesses. Our hard and efficient work is rewarded with an above-market total compensation package. We offer a comprehensive suite of health and welfare, retirement, and paid leave benefits exceeding local expectations.
Safety and security always matter. During COVID, all positions that can work remotely have been, and appropriate steps have been taken to ensure the safety of employees in any position essential to be on site. Regardless of where you are working, technology to work effectively is provided on or in advance of your first day of employment.
Throughout the year, the advantage of being part of the Vantage team is evident with an array of benefits, recognition, training and development, and the knowledge that your contribution adds value to the company and our community.
If you don't meet all the requirements, please still apply if you think you are the right person for the position. We are always keen to speak to people who connect with our mission and values.
Vantage Data Centers is an Equal Opportunity Employer.
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