ICT Project Support Officer (DSFS Grade C) - Information and Technology - Derbyshire Support Facilities Services
The ICT department is looking to recruit into the position of ICT Project Support Officer.
The ICT Project Support Officer is a vital role within our organisation. The main purpose of the role is to provide comprehensive, high-quality project and administrative support to the ICT Programme Management Office. The role is an ideal gateway for embarking on a journey with endless opportunities and carries a progression path into other positions with higher levels of responsibility.
Interview Date: 19/20th November 2024
Note: Derbyshire Support and Facilities Services Limited currently do not offer a Certificate of Sponsorship; any applications which require sponsorship will not be considered.
Key Responsibilities:
1. Assist the project team in the implementation of new systems to obtain maximum benefits from investments made by the Trust, conforming to local project methodologies and DSFS standards.
2. Support the project team with general administrative duties by creating and maintaining project documentation ensuring consistency and standardisation.
3. Act as the first point of contact for queries for projects with Trust staff, external suppliers, and any other bodies, managing the team’s generic email inbox.
4. Provide secretarial support as required, supporting the running of project meetings, taking notes, and transcribing these into minutes; ensuring action points are noted and the necessary arrangements are made to respond to them in a timely manner.
5. Manage communications with project stakeholders where the message is constantly changing, and relay technical information in its simplest terms.
6. Support other team members with diary management and produce high-quality word-processed documents and reports as required using a range of MS Office products.
7. Assist with the testing and implementation of new systems including the creation of test scripts and standard operating documentation as directed.
8. Provide initial support of systems, including initial access control, issue resolution, change control, and all routine processes to ensure systems have maximum availability.
Derbyshire Support and Facilities Services Ltd. (DSFS) is a subsidiary company that’s 100% owned by Chesterfield Royal Hospital NHS Foundation Trust.
DSFS has just over 900 staff across Soft and Hard Facilities Services, and our corporate services including ICT, Patient Records, Switchboard, Procurement, Finance, and Clinical Engineering. Very much part of the ‘Chesterfield Royal family’, DSFS builds on solid NHS foundations to offer a more commercial approach that’s dynamic, flexible, and proactive.
DSFS is proud to strive to achieve a truly diverse and inclusive flexible workforce by valuing and welcoming everyone’s abilities, uniqueness, and individuality. All our colleagues have the right to and should be able to feel 100% themselves at work; we believe that all our people add to and should improve our culture and not just fit in with it. By embracing our diverse backgrounds and differences, our culture becomes richer and makes us stronger together.
For details of this exciting role, please take a look at the job description and person specification attached to this vacancy.
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